General Manager

Tharaldson Hospitality • Puyallup, WA

2h • Onsite

About The Position

Tharaldson is seeking a passionate, hands-on, energetic, and driven hospitality professional to take on the role of General Manager. The company offers a friendly, professional work environment with ample opportunities for career advancement and growth. Tharaldson fosters a strong company culture that encourages staff to achieve the highest service standards in hospitality. With 90 hotels nationwide and plans for further expansion in the next three years, Tharaldson provides significant growth opportunities for its team members. The General Manager will be responsible for overseeing hotel operations to ensure efficiency and profitability, either directly or through subordinate supervisors. This role requires the individual to satisfactorily perform all essential duties, ensuring compliance with company and franchise standards related to personnel administration, performance, guest service, and room rates.

Requirements

• Ability to manage hotel operations to ensure it is efficient and profitable.
• Ability to perform each essential duty satisfactorily.
• Knowledgeable in Inventories, Scheduling, and Ordering.
• Valid Driver’s License.
• Open Availability.
• Available 24/7 with reliable transportation.

Nice To Haves

• 2+ year of similar Hotel GM Experience in Select Service or Extended Stay properties.
• Brand Experience.
• Associates degree or equivalent from two-year college, or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Ensures compliance with company/franchise standards for personnel administration and performance, service to patrons, and room rates.
• Delegates authority and assigns responsibility to all employees; supervises work activities of all employees.
• Ensures staff received proper training for each position, including safety training and standard operating procedures.
• Allocates funds, authorizes expenditures and assists Area Director in budget planning.
• Monitors cost controls on a regular basis.
• Performs duties of a Sales and Marketing manager including making marketing calls; attending community business functions; working with travel agents and direct bill accounts; and coordinating sales promotions.
• Inspects guests’ rooms, public access areas, and outside grounds for cleanliness and appearance.
• Answers patrons’ complaints and resolves problems to maintain Guest Satisfaction.
• Handles and resolves employee issues.
• Conducts annual wage scale surveys and ensures employee wages follow wage and salary guidelines.
• Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
• Ensures bank deposits are made daily, including weekends and holidays.
• Ensures employee paperwork, work schedules and payroll are completed and submitted in a timely manner.
• Audits daily reports and processes monthly paperwork.
• Orders supplies and equipment as needed and in accordance to company procedures.
• Available 24/7 with reliable transportation.
• All other duties as assigned.

Benefits

• Career advancement opportunities
• Employee discounts
• Competitive pay
• Daily Pay Option
• Flexible work schedule
• Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
• Paid Vacation
• Bonus Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees