General Manager(06697) - 1102 Ranch Road

Domino's Franchise•Forney, TX

1d•Onsite

About The Position

The General Manager is responsible for all aspects of their shift, encompassing cost controls, inventory management, cash handling, and customer relations. This role requires setting a strong example and ensuring 100% adherence to all company policies and procedures by both the manager and their crew. Key duties include staffing, managing paperwork, overseeing food preparation and management, working to a schedule, maintaining a perfect store image and standards, providing excellent customer service, ensuring attendance and punctuality, arranging transportation to and from work, maintaining store cleanliness, executing marketing initiatives, and driving profitability. The position also involves general store team member tasks such as operating equipment, stocking ingredients, preparing products, processing telephone orders, conducting inventory, completing associated paperwork, and daily cleaning of equipment and the facility. Additionally, the General Manager is responsible for specific driving duties, including product delivery by car to customer doors and distributing flyers and door hangers. The role may also encompass all duties covered in Driver and Customer Service Representative descriptions.

Requirements

Domino's management experience required
Ability to comprehend and give correct written instructions
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
Must be able to make correct monetary change
Verbal, writing, and telephone skills to take and process orders
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
Ability to enter orders using a computer keyboard or touch screen
Valid driver's license with safe driving record meeting company standards
Access to an insured vehicle which can be used for delivery
Navigational skills to read a map, locate addresses within designated delivery area
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product

Responsibilities

Responsible for everything that happens during your shift
Includes all cost controls, inventory control, cash control and Customer relations
Set the example
Follow ALL policy and procedures 100% of the time and expect the same from your crew
Staffing
Paperwork
Cost Controls
Cash control
Food management
Work to a Schedule
Perfect Image and adherence to standards
Great Customer Service
Attendance & punctuality
Transportation to/from work
Store cleanliness
Marketing
Profitability
Operate all equipment
Stock ingredients from delivery area to storage, work area, walk-in cooler
Prepare product
Receive and process telephone orders
Take inventory and complete associated paperwork
Clean equipment and facility approximately daily
Deliver product by car and then to door of customer
Deliver flyers and door hangers
All Duties Covered in Driver and CSR Description may be included
Other duties may arise that were not covered in this description