General Manager

General Hotels CorporationTerre Haute, IN
29d

About The Position

General Hotels Corporation is looking for a General Manager to lead our Holiday Inn hotel in Terre Haute, IN. As the General Manager you will lead and manage the hotel to foster a culture that aligns with GHC's visions and values.

Requirements

  • Excellent leadership skills - must be willing to LEAD by example.
  • Dedication and commitment to team members as well as hotel guests.
  • Must be able to always provide support to staff.
  • Willing and able to jump in and help staff when needed and provide coverage of shifts.
  • Proven success leading a hotel team.
  • Proven ability to lead sales efforts and motivate staff prior years of hotel leadership experience

Responsibilities

  • Lead top-line revenue and GOP performance; achieve or exceed hotel goals for these metrics.
  • Recruit, hire and support training of staff.
  • Create an operating environment that ensures consistent guest satisfaction.
  • Meet with and solicit comments from guests on a regular basis to determine their level of satisfaction with guest services and facilities.
  • Respond appropriately to guests regarding service challenges.
  • Facilitate a compliant Manager on Duty program 7 days a week.
  • Maintain hotel operations consistent with Brand Standards.
  • Inspect rooms, public spaces, and storage areas daily to ensure all rooms and public spaces are guest ready and storage areas are clean and safe.
  • Prepare and submit statistical, performance, and forecast analyses and reports as required
  • Work within department budgets, defining and directing changes as required.
  • Oversee the Sales and Marketing activity and results.
  • Lead and/or participate in sales and marketing strategy meetings.
  • Facilitate property level accounting, including accounts receivable, accounts payable, and payroll.
  • Establish and implement company policies, goals, objectives, and procedures, conferring with RDO, peers, and staff members as necessary.
  • Facilitate hotel projects such as renovations and brand initiatives.

Benefits

  • Incentive Plan
  • Medical, Dental, and Vision Insurance Options
  • Company Paid Life Insurance
  • Company Paid Telemedicine
  • Supplemental Life Insurance
  • 401(k) with company match
  • Hotel Room Discounts
  • Earned Wage Access (“on-demand pay”)
  • Company Paid Employee Assistance Program
  • Perks through Benefit Hub
  • Generous Time Off Package
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