General Manager, Stonebridge Inn

CoralTree Hospitality • Snowmass Village, CO

5d • $115,000

About The Position

At CoralTree, we serve from the heart – always and in all ways. Whether that’s serving our owners, our team members or our guests, we strive to make a meaningful difference in every interaction. We believe that genuine connection is at the heart of what people value most, so it’s our commitment to bring humanity to everything we do. Ideas are easy. Results are hard. That’s why we create value in every experience – empowering teams, innovating meaningful programming and driving creativity you can measure. It’s about reimagining at the property level – where signature moments take root, where iconic brands are born and where real impact is a result of the experience – and experiences – we deliver. Our team members are the soul of our company, and they embody our company values: Integrity – Empowerment – Relationships – Performance – Innovation – Balanced Life We believe that when we have the opportunity to bring our authentic selves to work each day, we can build something truly incredible. That’s why we’re committed to building a company where everyone can be their true selves. We’re not just talking about hiring a diverse team or serving diverse customers-we’re talking about literally creating a space where everyone is welcomed and celebrated for who they are. General Purpose: We are seeking an exceptional General Manager to lead a refined mountain resort through a pivotal period of transformation and renewal. Nestled in a premier alpine setting, the property is entering a full-scale renovation beginning in mid-April, with a planned reopening at the start of the winter season. This is a rare opportunity to shape the next chapter of a luxury destination—overseeing not only day-to-day operations but also playing a critical leadership role in the resort’s repositioning, team culture, and guest experience. The ideal candidate is a dynamic and forward-thinking leader who thrives in both strategic planning and hands-on execution. They will guide the resort through renovation-related transitions, maintain operational excellence during closure, and successfully relaunch the property with a renewed vision that elevates service, design, and overall guest satisfaction. This role requires a balance of operational expertise, financial acumen, and a deep appreciation for the unique rhythm and expectations of a high-end mountain resort environment. Inter-relationships: To supervise, assist, direct and inspire the resort team to maintain and ensure a high level of service and profitability. To coordinate and communicate regularly with the Area General Manager, along with regional team members, other senior company executives and the appointed representative from the ownership group. External environment: The General Manager will have a tremendous amount of contact working with guests, owners, Board of Directors, staff members, and various individuals and groups throughout the Snowmass Village community. Additionally, the General Manager will serve as the primary liaison between ownership, the renovation company, and the project manager, ensuring clear communication, alignment on timelines, and accountability across all phases of the project Needed attributes: The General Manager must possess exceptional leadership skills in general resort operations, guest service and associate relations. He/she must be resourceful, highly self-motivated, possess a strong work ethic and sense of urgency, exceptional written/verbal communication skills, and be able to guide and direct work teams, individuals and global property operating departments to achieve financial objectives. The General Manager must possess a track record of providing exceptional service experience balanced with operational efficiency.

Requirements

• Four-year college degree preferred.
• Seasoned General Manager with experience operating and positioning a seasonal resort property, or comparable asset and property.
• Leadership skills required: Demonstrate skill to build personal credibility by behaving with the highest ethical standards, respecting and treating others fairly, and inspiring trust with all constituencies including the ownership group, community, asset management, customers and associates.
• Demonstrate skills to lead the career development of self and others by attracting and retaining a superior and talented management and property team, encouraging and supporting career development, and driving continuous learning.
• Demonstrate skills to manage organizational change productively by driving continuous improvement, building support for change, and adapting to change.
• Ability to demonstrate and live the company’s core values by empowering talented and prepared people, balancing the needs of the ownership group, guests and associates, and demonstrating entrepreneurial spirit.
• Demonstrate skills to embrace and contribute to the vision of the property and communicate/align the team to execute that vision.
• Demonstrate skills to implement and maintain a guest service culture in a long-term, consistent manner in a seasonal environment
• Demonstrate skills to create strategic alignment between owner/company goals, property goals, Board of Directors goals and individual goals to equate to mutually defined success.
• Financial management skills required: Thoroughly understand income statements/balance sheets/cash flow/hospitality accounting and internal control principles.
• Strong cost management/operating margin skills.
• The ability to develop and deliver monthly/quarterly forecast and annual operating budgets on a consistent basis.
• Able to develop annual business plans/budgets and then effectively monitor performance against plan.
• Personal Qualities Be Cultural Ambassadors who embody our company values
• Be truly passionate about providing exceptional and genuine guest service and enjoy assisting others.
• Have an entrepreneurial spirit and thrive in an environment that embraces growth and change.
• Have a naturally helpful and solution-focused attitude.

Nice To Haves

• Previous experience within an independent group and leisure property environment and association management experience is preferred.

Responsibilities

• Achieve property financial/business plan goals and expectations as established in the annual business plan for all areas of responsibility and organize/implement strategic and tactical plans to facilitate this aim.
• Be fully responsible for the operating success of the property.
• Partner closely with construction and design teams to monitor progress, anticipate operational impacts, and proactively address challenges to keep the project on track.
• Have familiarity with construction processes, timelines, and terminology, with the ability to effectively collaborate with contractors, architects, and project managers.
• Ensure that the selection, training, and ongoing direction for property team members is such that it maintains a high level of job satisfaction/morale/teamwork among associates in all areas.
• Provide innovative/creative thinking and strategies to effectively differentiate the property from its competitive set and exceed fair market share.
• Work closely with the Board of Directors on property ideas and project implementation and completion.
• Schedule regular Board of Directors Meetings and an annual Association Meeting.
• Consistently deliver accurate forecasting projections for areas of responsibility and implement effective adjustments as required in staffing and other cost drivers to ensure profit integrity.
• Achieve high levels of profitability, memorable guest service, and customer satisfaction for property guests, with strong operational expertise in revenue management, sales and marketing, rooms, facilities/systems, and other ancillary disciplines.
• Effectively represent the property in the local community, regionally and nationally.
• Ensure the property is operated safely and securely according to property and company accounting standards.
• Responsibility for short- and long- range strategic capital project planning and project management with Board of Directors and CoralTree.

Benefits

• Health insurance – two plans available including a Health Savings Account eligible plan.
• Dental, vision, life and disability insurance.
• Retirement savings plan with a company match.
• Employee Assistance Program.
• Room discounts for all team members, as well as for their friends and family immediately upon hire.
• Full-time employees are entitled to 5 complimentary nights per year after 6 months of employment.
• Paid time off and paid sick leave.
• Eligible employees, 18 and older can register for a 401(k) with Fidelity after just 3 months of employment, with a company match.
• Helping you invest in your future!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees