General Manager
About The Position
Dogtopia South Chandler is thrilled to launch the search for a passionate, skilled General Manager. In this role, you'll drive the success of the South Chandler location while collaborating with our other Arizona-based centers to become the state’s premier daycare and boarding provider. Successful candidates will: Have a genuine love for dogs and their well-being. Thrive in a fast-paced, high-growth environment. Show self-motivation and a strong work ethic. Put the team’s success first while seizing opportunities for career growth. Have a relentless drive for learning and personal improvement. Embody Dogtopia's Noble Cause. Dogtopia’s mission is to enhance the joy of dog parenthood and enable dogs to change our world. We do this by fostering well-socialized, happy dogs who benefit from regular exercise, socialization, and enrichment. Our community support also extends to impactful causes: Service Dogs for Veterans, Youth Literacy Programs, and Employment Initiatives for Adults with Autism.
Requirements
- Proven success leading and inspiring multi-functional teams.
- Deep sense of accountability and ownership of outcomes.
- Demonstrated growth mindset with a drive for continuous learning.
- 3+ years in pet care and 2+ years in a leadership role (management, team development, training, and coaching experience).
- Experience in team leadership, dog behavior, and pet health.
- Effective in a dynamic, high-energy environment.
- Strong skills in time management, soft sales, marketing, crisis management, and conflict resolution.
Responsibilities
- Leading a team of 25+ employees, including an assistant and senior team members.
- Creating a positive, high-performance culture where your team feels empowered to make decisions and learn from mistakes.
- Building a thriving community of pet parents by growing membership, profit, and contributions to the Dogtopia Foundation.
- Continuously seeking efficient, effective solutions to enhance operations.
- Overseeing key operational areas, including daycare, boarding, spa services, customer service, facilities management, scheduling, and timekeeping.
Benefits
- On-the-job training
- Paid time off and paid training
- Bring your dog to work (must pass evaluation)
- Supplemental pay: bonus opportunities, quarterly bonuses and annual bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
51-100 employees
