General Manager - 2731
About The Position
Premium Velocity Auto (PVA) / Jiffy Lube is seeking an energetic, people‑focused General Manager to lead a fast‑paced automotive service center. If you’re a strong communicator, team builder, and operational leader, this role is for you! The General Manager oversees daily operations for a single automotive service center, ensuring smooth execution, exceptional customer experience, team development, and overall profitability — all while upholding PVA and Jiffy Lube standards. This is a hands‑on leadership role for someone who thrives in a dynamic, customer‑driven environment.
Requirements
- Valid U.S. driver’s license; authorized to work in the U.S.
- 1+ year of retail service management experience (KPIs, budgeting, calculations)
- Strong English communication (written and verbal)
- Ability to use computers, online tools, and documentation systems
- Ability to stand long periods; lift 50+ lbs.; bend, reach, crawl, climb stairs
- Comfortable in enclosed or semi‑outdoor work environments
- High school diploma or equivalent
Nice To Haves
- Strong customer service and communication skills
- Dependable leadership with attention to detail
- Growth‑minded, willing to train and develop
- Ability to multitask in a fast‑paced environment
- Strong safety awareness
Responsibilities
- Open and close the store while maintaining a clean, organized, professional workspace
- Hire, train, schedule, and coach team members — including performance evaluations and disciplinary actions
- Drive financial performance: sales growth, profitability, and customer retention
- Oversee cash handling, register reconciliation, and bank deposits
- Complete paperwork for sales, cash receipts, and employee records
- Monitor inventory, prevent shrinkage, and manage supply orders efficiently
- Deliver outstanding customer service and resolve escalated concerns
- Assist with automotive maintenance services and operate various vehicle types
- Enforce safety standards and maintain OSHA and environmental compliance
- Report workers’ compensation claims
- Perform additional tasks assigned by the District Manager
Benefits
- Employer/employee‑funded medical, dental, and vision plans
- Prescription coverage + telemedicine
- Employer‑funded basic life and AD&D
- Paid Time Off
- 401(k) with company match
- FSA and Dependent Care FSA
- Bonuses for Jiffy Lube University (JLU) training completion
- Monthly performance‑based bonuses
- Employee discounts on parts and services
- Employee Assistance Program
- Will preparation + travel assistance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
11-50 employees
