General Manager - Asia Society Museum

Great Performances•New York, NY

3d•$75,000•Onsite

About The Position

From innovative menus and striking design to impeccable service and critical attention to detail, at Great Performances, we weave our mission into all we do. Serving New York City for over four decades, Great Performances’ has evolved from a waitress staffing agency to the leading catering, events, and hospitality companies in the greater New York area. We provide food services in an array of celebrated New York City cultural institutions, including Jazz at Lincoln Center, Brooklyn Museum, Brooklyn Academy of Music, Wave Hill, and The Apollo Theater. We are known for full-service catering and events, corporate workplace dining and amenity programs, and large-scale event and festival production. Great Performances is the nation’s first caterer to own and operate an organic farm, Katchkie Farm, located in Kinderhook, NY. Progressive from the start, we consistently set the pace for industry best practices. We are seeking highly motivated and talented individuals to join our team and to support our vision, mission, and values through everything they do. If you share our passion and want to make a meaningful impact, we invite you to apply. Our Vision: Building Community to Better Our World Our Mission: Unleash Joy through Genuine Hospitality Our Core Values: Craftsmanship: developing new menus, designs, and moments to deliver engaging experiences to our clients and guests. People: creating fair access, opportunity, and advancement for everyone. Our employees are our greatest asset. Sustainability: upholding and elevating standards for sustainable behaviors that support our planet. Collaboration: aligning with our clients’, colleagues’, and community’s visions to execute a successful experience. Doing Good through Food: engaging in action around food access, health and wellness, education, and philanthropy.

Requirements

Minimum 4-5 years hospitality management experience.
Combination of practical experience and education
Knowledge of computers to fulfil management functions, including Word and Excel
Knowledge and enforcement of Department of Health guidelines and standards
Employee management
Self-disciplined and initiative; leadership ability; pleasant, polite manner and a neat and clean appearance
Ability to motivate employees to work as a team to ensure that food and service meet hospitality standards.
Restaurant management experience is a must
Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to common cafe/dining problems.
Must possess excellent communication and written skills
Maintain computer proficiency with all software used during the performance of duties, including but not limited to MS Office, Egnyte, Nowsta, ADP, Caterxpert.
Ability to obtain NYC Department of Health (NYCDOH) Food Protection certification within 90 days of employment.
Must be able to provide valid documentation that you are legally eligible to work in the United States.

Nice To Haves

Food Handler's Certificate is a plus
Catering and concession management experience is a plus

Responsibilities

Selection, development, and performance management of employees
Participate in ongoing education for team members, including daily pre-meal meetings
Directing/assisting staff before, during, and after service
Creating and managing employee schedules
Mediating employee concerns and issues
Developing and nurturing strong, meaningful working relationships with the client team
Coordinate and manage the entire operation of the venue during scheduled service, including the flow of service, and implement creative solutions as needed
Resolving guest issues and concerns with a professional demeanor
Enforcing service standards, policies, and procedures as described in the Hospitality/Great Performances Employee Guides
Maintain open, professional communication with back-of-house staff and partner with culinary management on menu items
Assist the Venue director with promotional activities and operational changes
Manage logistics for internal catering events
Assist with rental orders and special event ordering
Accommodating special requests as per the venue director