General Manager

Southwest Foodservice Excellence, LLC • Nashville, TN

3d

About The Position

The General Manager is responsible for overseeing food service operations across a school district site or group of sites. This includes leadership of salaried and hourly teams, direct client communication, financial oversight, operational efficiency, and program growth. The role requires a strong balance of leadership, strategy, and hands-on involvement in service and execution.

Requirements

• High school diploma, GED, or relevant vocational training (Bachelor’s degree preferred)
• Minimum 5 years of experience in food service, with 2–3 years as a Food Service Director (K-12 experience preferred)
• Proficient in Microsoft Excel, Word, and Adobe Acrobat
• Experience with POS systems and online reporting tools preferred
• Strong leadership, organizational, and communication skills
• P&L accountability experience and strong cost control skills
• Must be able to pass a background check, fingerprinting, and MVR audit (driving required)
• Deep knowledge of food service trends, food safety, cost controls, and K-12 nutrition standards
• Ability to work independently and communicate effectively with executive leadership

Responsibilities

• Manage salaried managers and hourly associates across multiple school sites
• Direct all aspects of account management and client relationships
• Train and develop Assistant Managers to support business expansion or new contracts
• Lead innovative efforts to increase student participation and support academic success
• Build and maintain strong relationships with district administrators and school boards
• Hire, train, evaluate, and support the development of all staff
• Oversee budget preparation and manage labor, food, and operational costs
• Ensure timely completion of required reports including inventory, production, and payroll
• Oversee food preparation and service in accordance with quality, safety, and sanitation standards
• Drive performance in sales, service, facility appearance, and cleanliness through staff training and development
• Follow all cash handling and reconciliation procedures
• Support daily service operations when needed to ensure smooth functioning
• Implement marketing and promotional activities to support program growth
• Fulfill additional duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED