General Manager (Jamba Airport Trade Center - Honolulu, HI)

FRESH DINING CONCEPTS LLC•Honolulu, HI

1d•Onsite

About The Position

Fresh Dining Concepts (FDC) is seeking experienced, driven, and people-focused Jamba General Managers to lead our stores and deliver exceptional guest experiences. This is a hands-on leadership role responsible for store operations, team development, sales performance, and execution of brand standards. If you thrive in a fast-paced environment, enjoy developing teams, and are passionate about delivering fresh, high-quality products with outstanding service, we want to hear from you. The Jamba General Manager is responsible for the overall performance of the store, including operations, guest experience, sales growth, and financial results. This role leads, develops, and motivates a team of Team Members, Shift Managers, and Assistant General Managers while ensuring brand excellence and operational efficiency.

Requirements

Minimum age: 18 years
High school diploma or equivalent (GED) required
Minimum of 2 years of successful management experience
Direct P&L responsibility
Current ServSafe certification required, or is able to obtain one within 30 days of hire
Experience coaching and developing teams in a retail or restaurant environment
Experience supervising hourly and management-level staff
Ability to communicate effectively in English for safety and operational purposes
Reliable transportation
Food Handler Permit as required by local laws
Compliance with all local Health Department requirements
Strong leadership, interpersonal, and communication skills
Proven analytical and problem-solving abilities
Excellent organization and planning skills
Ability to make sound decisions and influence others effectively
Self-motivated with a strong sense of ownership and accountability
Proficiency in Microsoft Office, email, and basic computer applications
Availability to work nights, weekends, and holidays
Ability to speak, read, and write effectively in English
Excellent interpersonal skills, management skills, and financial acumen
Proven analytical and problem-solving skills
Excellent organization and planning skills
Ability to apply sound judgment in the decision-making process and persuade others to do the right thing even when the decision is not popular
Maintains professionalism and optimistic attitude in all situations
Is a self-starter who takes initiative and willingly accepts responsibility
Proficient knowledge of personal computers and related software applications (Microsoft Office, e-mail, etc.)

Nice To Haves

Bachelor’s degree in Business or related field preferred, or equivalent experience
Hospitality, retail, or restaurant experience preferred
Background in nutrition is a plus
BA/BS degree preferred, or equivalent experience
Service, hospitality, or retail/restaurant experience preferred
Background in nutrition is highly desirable

Responsibilities

Lead and model exceptional guest service
Oversee daily store operations, including food preparation and guest interactions
Drive sales performance, revenue growth, and profitability
Manage inventory, ordering, and food/labor cost controls
Recruit, train, coach, and develop a high-performing team
Execute strategies to enhance guest satisfaction and loyalty
Address guest feedback and resolve concerns professionally
Partner with regional and corporate leaders to ensure brand standards are met
Support training and development of new hires
Develop and maintain a positive relationship with the community through effective marketing and sponsorship
Synergize team efforts to deliver store culture, operations standards and shareholder value
Maintain financial excellence through understanding and execution of operating systems
Practice a positive attitude and mindset in total responsibility for the store
Ensure consistent delivery of B.O.O.S.T. (Be friendly and fast, Offer great tasting products, One team, Show pride, Thank each guest) from all team members
Work effectively and collaboratively alongside others to empower and motivate
Manage execution and use influence skills to successfully work with business partners, internal customers, peers, and senior management
Translate vision into action
Demonstrate pride in Jamba Juice and provide supportive direction to carry out business initiatives
Speak and listen effectively one-on-one and within groups
Work to inspire trust and ensures all employees feel valued in their contributions
Prepare effective written communication
Work efficiently to drive the Company’s key principles
Focus on taking care of guests and internal customers through support of quality and safety policy initiatives
Regularly work to develop self/skill set, in alignment with business strategy and organizational goals
Demonstrate openness and adaptability as business conditions change
Effectively understand change and the intended effect on the organization and business
Focus on leading change efforts through appropriate actions and communication
Effectively adjust leadership style and approach to support change initiative at all levels