General Manager - Berkeley

MillerKnoll-posted 4 days ago
$80,000 - $86,000/Yr
Full-time • Manager
Berkeley, CA
5,001-10,000 employees
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Step into a leadership role at Herman Miller as a General Manager and drive innovation, culture, and growth in a company renowned for its design legacy and dynamic career opportunities. As a General Manager, it will be your responsibility to deliver the Herman Miller Client Experience through team coaching of demonstrations, quoting, and generation of sales. You will be expected to train and inspire your team to achieve the store sales plan. As an industry leader for over 100 years in office furnishings and iconic homes, Herman Miller remains committed to innovation and ergonomic design. Our General Managers work strategically to maximize their store revenue and efficiently manage all aspects of sales and merchandising. This includes but is not limited to hiring effectively, performance management, and employee relations in partnership with Human Resources and the Regional Manager. You will report to a Regional Manager.

  • Hire, develop, lead, and motivate the team through effective performance coaching, feedback and training.
  • Foster the Herman Miller Client Experience
  • Engage in performance management on a daily, weekly, and monthly basis
  • Ensure the Studio represents the best in presentation by utilizing visual directives and our standards manual
  • Ensure all Studio operational procedures are followed to maximize profit and manage expense control goals (e.g., scheduling and managing store shipments, controllable expenses, and supplies).
  • Resolve employee relations issues of sales team members in partnership with HR.
  • Deliver Sales Plan
  • Minimum 3 to 5 years of retail management experience
  • Excellent verbal, written, organizational and interpersonal communication skills, with strong emphasis on listening; demonstrated people management skills and the ability to thrive in a team environment.
  • Ability to inspire team to conduct effective demonstrations in a high traffic environment
  • Ability to adhere to high personal performance standards, integrity, business ethics and the desire for continuous improvement
  • Ability to build relationships and trust with direct reports, peers, and Store clientele
  • Financial literacy, business acumen and ability to manage budgetary responsibilities.
  • Experience with a POS system and proficiency with MS Office software, web navigation and 3-D rendering programs.
  • Able to routinely move objects weighing more than 20 pounds and to understand safety requirements.
  • Competitive base salary with commission on shipped items
  • Quarterly based bonus plan
  • Medical, dental, and vision insurance
  • Self-Managed vacation, holidays, and parental leave
  • 401(k) with 4% company match
  • Commuter benefits up to $150/month
  • Generous employee discounts
  • And more!
  • Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates.
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