GENERAL MANAGER - THE OHIO STATE UNIVERSITY

Compass Group USA Inc • Columbus, OH

41d

About The Position

Deliver the ultimate premium experience! As a General Manager of Premium, you will lead premium operations, elevate guest service in high-end spaces, and oversee suite/club - level hospitality at the venue. You will manage premium team performance, coordinate with culinary and service departments, and ensure elite guest satisfaction during every event.

Requirements

• Minimum 5+ years of premium food service in a high volume atmosphere
• Experience with POS systems and suite-level operations
• Must be able to work a flexible schedule - including days, evenings, weekends and holidays

Nice To Haves

• Bachelor's degree in Hospitality, Business, or related field is preferred
• ServSafe and alcohol service certifications preferred

Responsibilities

• Lead and develop the premium service team
• Oversee suite and VIP guest operations
• Coordinate logistics and service execution with culinary teams
• Manage inventory, setup, and breakdown of premium spaces
• Ensure premium service standards and presentation
• Resolve guest concerns promptly and professionally

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Food Services and Drinking Places
• Number of Employees: 5,001-10,000 employees