General Manager

Gold's Gym International • La Mirada, CA

273d • $70,000 - $85,000

About The Position

Gold's Gym is growing fast and looking for a General Manager to help us to provide world-class service to our clubs and members by utilizing in-depth knowledge of company products and programs. You will cultivate the club's culture by assembling a team of people who are committed to our mission, who love to help others reach their goals, and who believe in our entire community's health and wellness. We'll challenge your skills, talents, and abilities and reward your every success.

Requirements

• 3-5 years of progressive management experience supervising 3-10 employees in a team environment.
• 5-7 years of broad retail/hospitality/operations industry experience.
• Experience managing P&L and trend reports with demonstrated math and analytical skills.
• Success in creating new teams and/or rebuilding teams in a collaborative environment.
• Phenomenal communication skills, oral and written, with a heavy emphasis on listening.
• Experience in turning around operationally and/or financially deficient departments or teams.
• Demonstrated success managing through defined strategy and delegation.
• A High School diploma or equivalent is required; a Bachelor's degree is preferred.
• Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification required.
• Bilingual preferred.

Nice To Haves

• Fitness industry experience.

Responsibilities

• Assemble and manage a fully engaged and high-performing membership team that aligns with company initiatives and culture.
• Ensure that project/department milestones/goals are met and adhere to approved budgets.
• Enforce all club rules, policies and promote proper execution of all procedures.
• Keep the club fully staffed through review of applications, interviewing, and making hiring recommendations to the general manager.
• Drive results and continuous improvement in Service and Fitness categories through strong business acumen, building relationships, individualized communication, and development and accountability of department head team.
• Plan, organize, and coordinate execution of daily/weekly/monthly club functions to maximize club profit and loss goals with a member-centric focus.
• Recruit, hire, train, develop and nurture friendly and inclusive team members to support the needs of members.
• Train, develop, and mentor club leaders through observing, coaching, accountability, and showing them what 'unbelievable' looks like in your own actions every day.
• Problem-solve obstacles with and for your team to guarantee an outstanding member and team member experience.
• Create a culture of trust through delegating to and empowering your team.
• Guide department leaders in establishing goals, brainstorming application of club strategies, and achieving club and career goals.
• Train team members to think creatively and expansively toward becoming solutions-oriented.
• Instill a sense of common responsibility and teamwork across club functions to maintain a positive member and team member experience.
• Collaborate with internal and external partners to continuously grow our member community.

Benefits

• Work in a fun environment with great people.
• Great benefits.
• John Hancock 401k.
• Paid Time off.
• Aflac Supplemental Insurance.
• Free gym memberships and discounts.
• Opportunities to learn to grow within the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees