About the position
As a General Manager at SIXT, you'll be at the forefront of branch growth, overseeing operations and ensuring a first-class customer experience. With your leadership and sales expertise, you'll develop your team, manage the fleet, and boost profitability. Look forward to attractive bonuses, a company car, and numerous development opportunities with a monthly salary of at least $75,000 plus bonus!
Responsibilities
- Oversee all rental transactions, ensuring smooth operations and a premium customer experience while handling escalated service issues with professionalism.
- Drive revenue growth by managing branch market penetration, setting competitive pricing, and achieving sales targets.
- Lead, train, and mentor the team, including Management Trainees, Rental Sales Agents, and Return Agents, fostering development and career growth.
- Manage cost control, monitor expenses, and ensure adherence to company standards and operational processes.
- Conduct regular performance reviews, organize staff meetings, and maintain a motivated and well-informed team environment.
Requirements
- Bachelor's degree with at least 10 years of experience in sales or customer service, including 5-7 years managing airport rental car locations.
- Proven leadership skills to guide teams effectively.
- Good supervisory skills and strong communication skills, including the ability to communicate in other languages (as a plus).
- Exceptional interpersonal and relationship-building abilities.
- Highly organized with excellent customer service skills.
- Authorized to work in the United States without requiring work authorization sponsorship now or in the future.
- At least 21 years old with a valid driver's license and a clean record.
- Ability to work 40 hours per week, including day or evening shifts, and open to travel (20%), some of which may be by airplane.
Benefits
- Comprehensive Health & Insurance including medical, dental, vision, life insurance, critical illness, hospital indemnity, pet insurance, and 401k.
- Paid Time Off & Sick Leave.
- Participate in a performance-based branch bonus plan.
- Access support through the Employee Assistance Program.
- Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees.
- Receive a full uniform with weekly dry cleaning services at no cost.
