General Manager

Good Day Farm Colorado • Lake Charles, LA

110d

About The Position

The General Manager works with patients, ensures that the team adheres to policies and procedures, supervises team members, oversees dispensary operations, and ensures a wonderful patient experience. Provides a wonderful experience for the patient. Advises patients on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis. Keeps abreast of new cannabis products on the market as well as the latest industry trends. Processes patient's payments using the dispensary's Point of Sale (POS) system. Ensures that the store is clean and well-organized at all times. Ensures company policies and procedures are followed. Hires, trains, and supports new employees. Resolves customer issues. Provides leadership and direction to all employees. Works closely with ownership to ensure stores are profitable and reputable. Ensures an excellent standard of customer service is upheld. Maintains the store to high standards, includes stocking products and regular cleaning. Completes tasks assigned by the ownership accurately and efficiently. Takes inventory of cannabis products and ensures that the sales floor is adequately stocked. Maintains compliance by following the proper policies and procedures set by the company and the state. Performs other duties as assigned.

Requirements

• Bachelor's Degree or equivalent experience.
• Two to four years of experience as an AGM or GM in a dispensary.
• Ability to pass a background check and receive a facility agent card from the state.
• Sound knowledge of cannabis strains and their medicinal benefits.
• Outstanding organizational skills.
• Excellent analytical and problem-solving skills.
• Effective communication skills.
• Exceptional customer service skills.
• Ability to work well with other team members.
• Self-motivated with a desire for self-development.
• Ability to work autonomously when required.

Responsibilities

• Work with patients to ensure a wonderful experience.
• Advise patients on suitable cannabis products based on their needs, preferences, budgets, and reactions.
• Keep abreast of new cannabis products and industry trends.
• Process patient's payments using the dispensary's Point of Sale (POS) system.
• Ensure the store is clean and well-organized.
• Ensure company policies and procedures are followed.
• Hire, train, and support new employees.
• Resolve customer issues.
• Provide leadership and direction to all employees.
• Work closely with ownership to ensure stores are profitable and reputable.
• Uphold an excellent standard of customer service.
• Maintain the store to high standards, including stocking products and regular cleaning.
• Complete tasks assigned by ownership accurately and efficiently.
• Take inventory of cannabis products and ensure the sales floor is adequately stocked.
• Maintain compliance with company and state policies and procedures.
• Perform other duties as assigned.

What This Job Offers

• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: Bachelor's degree