General Manager

Hilton • Mount Laurel Township, NJ

401d

About The Position

We are seeking an experienced and dynamic General Manager to lead our establishment in the hotel sector. The ideal candidate will possess a strong background in the hotel industry, showcasing exceptional leadership skills and a passion for delivering outstanding customer service. As the General Manager, you will oversee daily operations, ensuring that our hotel runs smoothly while maintaining high standards of guest service.

Requirements

• Proven experience in a leadership role within the hospitality industry is essential.
• Strong knowledge of hotel operations, including management techniques and operational methods.
• Experience with budgeting and financial management within a hotel or similar environment.
• Familiarity with inventory control systems and best practices for managing stock levels.
• Previous experience as a General Manager, an Assistant Manager, or similar role is a plus.
• Excellent communication skills with the ability to motivate and lead a diverse team.
• A passion for hospitality and commitment to delivering exceptional hotel experiences.

Responsibilities

• Lead and manage all aspects of the establishment, including hotel operations, management, and front-of-house activities.
• Develop and implement strategies to enhance customer satisfaction and drive business growth.
• Oversee budgeting processes, ensuring financial targets are met through effective cost control and inventory management.
• Train, mentor, and supervise staff, fostering a positive work environment that encourages teamwork and professional development.
• Ensure compliance with health and safety regulations as well as company policies.
• Manage inventory control processes to minimize waste while ensuring adequate supply levels for hotel operation and guest service.
• Collaborate with the team to create innovative services that reflect current trends in the hotel industry.
• Handle customer inquiries and complaints professionally to maintain a high level of guest satisfaction.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• Employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Accommodation
• Education Level: No Education Listed