General Manager, Transit

Uber • New York, NY

43d • $199,000 - $245,500

About The Position

We are currently seeking a General Manager to lead Uber Transit through its next phase of growth. This person will be responsible for accelerating Uber Transit's existing strategies, developing "what is next," and executing successfully. This will require a passion for the global public transportation ecosystem, capability to foster connection with transit agencies, cities and industry partners, and ability to mobilize a matrixed team to execute on the vision. Uber Transit operates in multiple countries, including the United States, Canada, Australia, and select markets across EMEA. It partners with transit agencies to improve access and efficiency through paratransit, first/last mile, microtransit, and late-night programs, as well as by integrating real-time transit data and multimodal journey planning into the Uber app. The team builds technology that helps agencies optimize service delivery and efficiency, tapping into a >$10B global market with major growth potential. Uber Transit is entering a critical phase of growth, with strong traction across the U.S. and increasing demand from agencies worldwide. Success will require disciplined execution, a clear vision, deep partner engagement, and close coordination across operations, marketing, product, and technology teams. The GM will also play a key role in shaping transit policy, working with Uber's federal policy team, industry associations, and regulators to make it easier for agencies to partner with Uber. Additionally, Uber Transit has an opportunity to deepen engagement with riders by integrating public transit, shared rides, and other mobility solutions. Thinking strategically about "what's next," both internally and with partners, will be essential to driving sustained growth and innovation. Uber Transit has grown 5x over the past three years, partnering with 100+ transit agencies and municipalities. The GM will oversee strategy and execution for about 30 direct teammates and 20 partner team members.

Requirements

• 12+ years of experience, with at least 5 in leadership roles including having held P&L accountability
• Proven experience overseeing sales, account management, business development, operations, and technology roadmaps in prior roles

Nice To Haves

• Leadership experience in the public transit or mobility industry; domain expertise in transportation systems and city partnerships, with international exposure or experience expanding services outside the United States
• Strategic problem solver focused on a "portfolio" of outcomes - balancing long-term transformational wins with in-year accelerants
• Results-oriented leader who drives toward quantitative goals (revenue, category position, efficiency), leveraging leading indicators to measure progress
• Ability to lead and influence across a matrixed organization and with external partners
• Strong network across the public transportation, government, and mobility technology sectors
• Understands how technology and data can optimize traditional transit operations and improve rider experience
• Knows how to complement digital platforms with operational excellence to deliver full-service solutions for agencies and riders
• Experience spanning both large, sophisticated organizations and high-growth technology environments
• Undergraduate degree in a relevant field; MBA preferred

Responsibilities

• Act as the spokesperson for Uber Transit externally (transit agencies, cities, media, mobility partners, etc.) and internally
• Lead the Uber Transit team in pursuit and execution of the strategy, injecting energy, building momentum, and fostering a one-team spirit
• Forge, develop, and nurture relationships with key partners that fit into our go-to-market strategy - from relationship building and due diligence to contract negotiations and post-contract implementation
• Explore and evaluate opportunities in adjacent mobility areas that may offer natural growth extensions
• Collaborate with cross-functional partners in operations, product, and policy to bring "first-of-their-kind" partnerships to life
• Design and implement custom operational solutions - such as dedicated call centers, tailored fleet supply strategies, or specialized support processes - when the opportunity warrants investment, ensuring Uber can meet the unique needs of transit agency partners and deliver best-in-class service

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Industry: Transit and Ground Passenger Transportation
• Number of Employees: 5,001-10,000 employees