General Manager- Terrain Cafe

Urban Outfitters • Westport, CT

230d • Onsite

About The Position

Responsible for all daily restaurant operations, hiring and developing talent, overseeing food quality, and creating memorable guest experiences, to drive sales and manage profitability.

Requirements

• Three to five years of restaurant management experience; full service preferred
• Ability to drive sales through excellent service, building of community relationships, and keen awareness of business and industry trends
• Strong record of developing employees at all levels
• Exceptional organizational & time management skills

Responsibilities

• Analyzes and recommends methods for improvements to contain/reduce costs and increase sales
• Monitors all food and beverage products to ensure compliance with company standards and specifications
• Enforces company standards, policies, and procedures, including sanitation, safety, dress codes, and cash handling
• Maintains a clean and safe physical environment through timely repair and upkeep. Educates assistant managers and other employees on sanitation and food handling procedures
• Upholds all company Policy and Procedure
• Oversees training of assistant managers to ensure the development of their leadership skills, customer service skills, and fluency in all systems
• Encourages a positive work environment. Responsible for hiring, training, developing and evaluating employees
• Leads by example. Encourages two-way dialogue by providing actionable and candid feedback to staff and soliciting upward feedback from team to continue personal growth
• Interacts with guests to obtain feedback; effectively responds to and handles guest issues and complaints
• Acts as a brand ambassador by leading and developing community relations
• Creates memorable guest experiences by demonstrating extraordinary service and leading by example

Benefits

• medical
• dental
• vision
• PTO
• generous employee discounts
• retirement savings

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers