General Manager - Road Building and Minerals

RDO Equipment Co.•Moorhead, MN

17d•$140,000 - $180,000

About The Position

This individual will provide leadership in evaluating, allocating, and managing human, physical, and financial resources in the development and deployment of the business plan. He/she will provide a work environment that will optimize the profitable growth of the business in all departments (parts, service, and sales), the personal growth of team members, and the satisfaction of customers.

Requirements

Proven business and people management experience
Operational expertise in sales, parts, and service
Excellent analytical and problem solving skills
Knowledge of John Deere agriculture, construction, Road Building & Mineral, and/or Vermeer dealership business operations
Excellent customer service skills
Excellent oral and written communication skills
Excellent computer skills
College degree preferred
50% travel required
Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship

Responsibilities

Demonstrate leadership in all aspects of the store operations.
Lead the process of defining and communicating RDO Equipment Co.’s Core Values, vision and mission.
Drive the team to focus on customer acquisition and as well as maintain relationships with customers.
Align team goals with organizational priorities and create accountability by holding self and others to high standards around decisions, commitments, performance and outcomes.
Drive a sense of passion and urgency to deliver business objectives.
Collaborate with your peers to drive success in the Road Building & Mineral business for the organization.
Manage the evaluation, allocation, and management of physical and financial resources and administer the hiring, development/training, management, evaluation, and effective assignment of people resources.
Lead the development and deployment of a comprehensive strategic business plan in alignment with the organization’s financial and operational objectives; including but not limited to annual store benchmarks and budget.
Accountable for ensuring all RDO Equipment Co. policies and procedures are followed within the store.
Coordinate and delegate activities through the store management team.
Coach and mentor store team members in the parts, service and sales departments on a regular basis.
Ensure customer satisfaction.
Work with all departments to know the customer’s current and future expectations and work to resolve customer concerns.
Review monthly receivables with department managers.
Establish collection plans and monitor aggressively.
Ensure that appropriate communications take place throughout the location/s by facilitating/participating in monthly open-book meetings, conducting regular team meetings, encouraging an open-door policy, and proactively seeking feedback from team members.
Foster an engaged work environment within the location/s, encouraging accountability, open communication, teamwork, and a commitment to serving the customer.
Lead and manage all business and/or department activities related to ensuring the customer experience is positive and that all team members are committed to creating solutions and long term relationships with customers.
Ensure that the company/location reputation and image in the community is consistent with RDO Integrated Controls Core Values, and that business relationships with all stakeholders are not compromised.
Responsible for ensuring that sound and safe business practices and processes are implemented and continuously improved to effectively and efficiently achieve ethical business objectives.