General Manager - Retail

Champion Homes•McMinnville, OR

About The Position

Directs and controls the administration of a Sales Center. Plans, develops and implements goals in conformance with operational procedures and authorities given by the corporate office. Directly responsible for profits/losses of the Sales Center by performing the following duties or through subordinate supervisors. Essential Duties and Responsibilities include the following. Other duties may be assigned. Plans and develops growth of the operation. Looks for opportunities to expand. Does market evaluation of competitors. Responsible for all hiring, training and development of Sales Center employees to ensure that they will remain long term productive employees. Conducts regular training programs for all employees. Support your team to continually prioritize leads. Help move transactions through the pipeline. Ensure that processes are followed throughout the sales process. Create and maintain good working relationships with lenders, installers, and contractors. Maintain a pristine appearance of Sales Center to be customer friendly. Embrace the value of great customer experience. Be engaged with your customers and your team.

Requirements

Strong analytical and decision-making skills.
Strong business acumen with strength in dealing with numbers.
Strong leadership skills
Must have strong verbal and written communication skills
Must have the ability to respond promptly to customer needs
Must have passion and optimism, and the ability to inspire respect and trust among employees
Must have a strong work ethic
Must live the Champion Operating Principles
Bachelor's degree (B.A.) from a four-year college or university; or 5 years retail customer sales / large ticket sales experience and/or Equivalent combination of education and experience.
Must be able to travel up to 10% of the time annually.

Nice To Haves

Successful manufactured home sales experience is preferred
Prefabricated/Manufactured home industry experience preferred but not required.

Responsibilities

Plans and develops growth of the operation.
Looks for opportunities to expand.
Does market evaluation of competitors.
Responsible for all hiring, training and development of Sales Center employees to ensure that they will remain long term productive employees.
Conducts regular training programs for all employees.
Support your team to continually prioritize leads.
Help move transactions through the pipeline.
Ensure that processes are followed throughout the sales process.
Create and maintain good working relationships with lenders, installers, and contractors.
Maintain a pristine appearance of Sales Center to be customer friendly.
Embrace the value of great customer experience.
Be engaged with your customers and your team.