General Manager - Restoration Industry - Relocations Welcome!
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About The Position
The General Manager position in the restoration industry is a pivotal role that requires a dynamic leader to oversee multiple locations of an established restoration company. This company specializes in providing 24-hour emergency response and restoration services for various disaster events, including fire damage, water damage, and storm damage. The General Manager will be responsible for driving the growth of the office location while ensuring operational efficiency and exceptional customer service. This role offers a unique opportunity to influence the company's trajectory and develop a clear career path within the organization. In this position, the General Manager will coordinate with division managers to create and implement an annual business plan that aligns with the company's goals. The role involves overseeing the management of various divisions, including Marketing, Production, Construction Services, and Office Divisions. A key focus will be on enhancing customer experience and satisfaction, which is critical in the restoration industry. The General Manager will also play a vital role in staffing, including recruiting, hiring, training, and retaining employees, ensuring that the company has a skilled and motivated workforce. Additionally, the General Manager will be responsible for coaching and mentoring employees, adhering to the annual company budget, and ensuring compliance with federal, state, and local regulations. The ideal candidate will have a strong background in the restoration industry, particularly in managing operations and overseeing projects with significant annual revenue. This role is not just about managing day-to-day operations; it is about leading a team towards achieving excellence in service delivery and operational performance.
