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The General Manager will serve as the primary leader responsible for driving the success of SOVRA's relationship with the New York State, and its state agencies, local governments and suppliers participating in any programs operated by SOVRA and New York State, or the Empire State Procurement Alliance (Alliance), including building trusted and effective relationships with Chief Procurement Officers, Directors and other senior government leaders. SOVRA provides various e-procurement solutions for both New York State and various New York counties participating in the Alliance. The General Manager will be responsible for developing and implementing strategies to increase usage of client contracts in New York across the state and in some cases nationally, including ensuring user satisfaction and increasing total spend. As a key leader in the organization, the General Manager will work collaboratively with internal and external stakeholders, including C-level executives, to implement high-impact strategies, deliver superior value, and promote operational excellence. This role requires visionary leadership, cross-functional coordination, and the ability to inspire trust and confidence across diverse teams and stakeholders. This position will be directly supported by a Local Government Account Manager and will be located in New York, with coverage over the entire state.