General Manager of Concessions

Compass Group • Kansas City, MO

117d

About The Position

Drive the game day experience and beyond! As the General Manager of Concessions, you will assist in leading our concessions operations to ensure seamless service, exceptional quality, and operational excellence. You will assist in overseeing financial performance, team leadership, and client satisfaction in a dynamic sports and entertainment setting.

Requirements

• Bachelor’s degree in hospitality, business, or related field is preferred
• 5+ years of experience in concessions, foodservice, or hospitality management
• Proficiency in budgeting, scheduling, and operational strategy
• ServSafe or local food safety certification preferred
• Proficiency in Microsoft Office Suite and POS systems
• Must be able to work a flexible schedule - including days, evenings, weekends and holidays

Responsibilities

• Lead and manage all day-to-day concessions operations
• Develop and oversee financial and operational strategies
• Collaborate with culinary and operations teams to optimize guest experience
• Recruit, train, and manage concessions leadership and hourly staff
• Ensure compliance with all health and safety regulations
• Drive revenue through innovative promotions and strategic planning
• Maintain strong client relationships and communicate operational success

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees