General Manager of Aftermarket
About The Position
Are you a strategic, people-first leader with deep aftermarket expertise who thrives on building strong teams and delivering results? As the General Manager of Aftermarket for the Midwest Agriculture division, you’ll partner with Regional and Store Managers to lead aftermarket and product support initiatives across the region. You’ll provide leadership to Regional Aftermarket Manager(s) while creating an environment that drives profitable growth, develops team members, and delivers an exceptional customer experience. The Midwest Agriculture team supports farmers, construction companies and contractors throughout the region as they work to build our communities and feed the world. These customers value knowledgeable partners dedicated to helping them win every day and grow into the future. Are you ready to join the team? Apply today!
Requirements
- Proven Leadership Experience: Demonstrated success in business and people management, with experience leading leaders and driving accountability.
- Aftermarket & Operational Expertise: Strong knowledge of sales, parts, and service operations.
- Analytical & Strategic Thinking: Excellent analytical and problem-solving skills with the ability to translate strategy into execution.
- Industry Knowledge: Knowledge of John Deere agriculture, construction, and/or Vermeer dealership operations preferred.
- Communication & Technology Skills: Strong verbal, written, and computer skills to drive alignment, performance, and collaboration.
- Education: College degree preferred.
- Valid Work Authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.
Nice To Haves
- Industry Knowledge: Knowledge of John Deere agriculture, construction, and/or Vermeer dealership operations preferred.
- Education: College degree preferred.
Responsibilities
- Lead Aftermarket Operations: Provide leadership across all aftermarket sales, parts, and service functions within the region, ensuring consistency, accountability, and alignment with company objectives.
- Drive Strategy & Growth: Partner with regional leadership to develop and execute strategic initiatives that drive aftermarket sales growth, including expanding business beyond traditional customer bases.
- Develop People & Leaders: Coach and develop Regional Aftermarket Manager(s) and department leaders, focusing on long-term development, succession planning, and performance excellence.
- Manage Performance & Financials: Monitor operational and financial performance of parts and service departments, including profitability, staffing, processes, safety, and growth strategies.
- Strengthen Customer Experience: Lead initiatives that enhance customer satisfaction and long-term relationships through effective processes, communication, and solutions-oriented support.
- Establish Benchmarks & Accountability: Assist in creating and tracking annual parts and service benchmarks aligned with financial and operational goals.
- Training & Capability Building: Oversee internal and external training programs, including career paths, technician development, customer programs, and MIRC follow-up.
- Represent RDO: Ensure the company’s reputation in the community reflects RDO’s core values and commitment to ethical, safe, and responsible business practices.
Benefits
- $125,000 - $145,000
- 70% bonus potential
- Competitive compensation to reflect your experience, leadership, and industry expertise.
- A comprehensive benefits package that supports your well-being.
- A company that lives by its core values: they're not just words on a wall, they're how we work, grow and lead.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
