General Manager - Multi Unit at ABQ Sunport- New Mexico Pinon and Cheese and Coffee

The Fresquez Companies•Albuquerque, NM

27d

About The Position

At Fresquez Companies, we empower the lives of people by providing authentic, impactful and exceptional experiences (one team member and guest at a time.)" We value our team, our customers and our community while committing to providing growth opportunities from within. We live in Limitless possibilities and encourage our team to Dare to Dream Big and achieve their career goals. Everyone is a leader at Fresquez Companies, we have the power to positively influence others through our words and actions. We are looking for friendly, hardworking team members who have Passion and Creativity to serve and who have the Courage to rise to the next level of excellence. We believe you are the CEO of your growth and success and your contribution always matters. Our restaurants are very busy therefore, being on time, responsible, dependable, and respectful of others is a must! Join our amazing team and build Trust, Collaborate and achieve your goals, One step at a time. Oversee and manage the operations of a single or multi-unit restaurant. This includes managing the operations, and building, coaching, developing, and mentoring staff. Have excellent team leadership. Exemplify integrity and accountability. Satisfy customers by providing an exceptional dining experience. Provide a passion for being the best in the business. Provide effective leadership and guidance to crew to achieve operational success. A GM must be able to perform all job functions of each crew position, including customer service, product preparation, cash accountability, achieve sales and labor goals, and the ability to drive a company vehicle and travel, if needed.

Requirements

Minimum of 3-5 years of progressive leadership experience in the restaurant/hospitality sector, with a focus on restaurant operations; Restaurant industry experience preferred.
Culinary experience strongly preferred.
Ability to operate
Knowledge and understanding of relevant food safety and sanitation laws, principles, procedures, and practices.
Experience teaching, coaching, and training adults in a variety of environments and situations (technical, skills training as well as soft skills, leadership)
Proven ability to partner with and influence all levels of an organization, from senior level management to hourly employees
Strong written, verbal communication, and presentation skills, including the ability to communicate with all levels of the organization
Ability to coach and motivate others to achieve departmental, and company goals
Strong problem-solving skills and the ability to partner with others to achieve results/resolution, an innovative and forward-thinking leader
Ability to delegate and demonstrate leadership courage to hold others accountable for results and their actions
Excellent interpersonal skills with the ability to negotiate and influence
Places a value on diversity and shows respect for and openness to others' backgrounds and ideas
Strong organizational skills with proven ability to manage multiple priorities and large projects across multiple disciplines with a strong attention to detail
Proven experience leading cross-functional teams to develop new business, training, and operational efficiency solutions
Ability to handle high stress situations, ambiguity, and changing priorities
Proficient Word, Excel, PowerPoint and internet skills
Licensed to operate an automobile without hours of operations restrictions
Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
Must be able to work with Fresquez menu products, as well as work around potentially hazardous chemicals (i.e., cleaning products)
The ability to drive, stand, sit, bend and walk for extended periods of time
Prepare special reports/assist on special projects as needed or requested.
Detail oriented.
Good PC competency such as the ability to use Microsoft Office Suite and other related software.
Knowledge of PayCom payroll software.
Excellent listening skills.
Professional behavior that contributes to creating an environment of respect and professionalism.
Ability to maintain confidentiality.
Effective organizational and time management skills; able to manage multiple priorities, to complete tasks/projects in a timely fashion.
Ability to work at a fast pace in an effective manner.
Ability to work under pressure and to be flexible and adept to varying and changing demands.
Effective and friendly interpersonal communication and interpersonal skills with internal and external customers.
Excellent computer skills to include Outlook, Word, Excel, Publisher, PowerPoint, Social Media, Internet Research, 10-key, and willingness and ability to learn new systems.
Satisfactory completion of a pre-employment drug screening.
Satisfactory completion of a criminal background check.
Ability to read, analyze, interpret general business rules and technical procedures.
Ability to clearly and effectively communicate information and respond to questions from management and team members.
Must be able to fulfill all roles within the restaurant(s) as necessary.

Nice To Haves

Strong business acumen and leadership experience with a proven track record of acting as a strategic business partner in an operations environment.
Ability to lead though influence in a collaborative environment.
Demonstrated experience partnering with clients on solving business/operational issues.
Demonstrated communication abilities at multiple levels of the organization.
Demonstrated organization skills leading to the ability to successfully manage multiple priorities in a dynamic environment.

Responsibilities

Acts as a leadership role model while consistently exhibiting Fresquez Vision, Mission and Values.
Accomplishes restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
Participates in recruitment efforts of non-exempt staff; assists with pre-employment process such as first interview, second interview, drug screening, helps coordinate and attend job fairs.
Achieves restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing inventory and audits; identifying trends; determining system improvements; implementing change.
Meets restaurant financial objectives by forecasting requirements; achieving sales and labor goals; scheduling expenditures; analyzing variances; initiating corrective actions.
Estimates food costs and profits; adjusts menus.
Controls costs by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of preparation.
Obtains ServSafe and New Mexico alcohol certification, as a manager.
Ensure that the restaurant follows FDA food codes.
Avoids legal challenges by conforming to the regulations of the alcoholic beverage commission.
Maximizes bar profitability by ensuring portion control, monitoring accuracy of charges.
Publicizes the restaurant by designing and placing advertisements; inviting food editors to review the restaurant; contacting local, regional, and national magazines with feature ideas; encouraging local businesses to hold social events at the restaurant.
Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; securing revenues; developing and implementing disaster plans; maintaining security and sprinkler systems; maintaining parking lot and walkways.
Encourages a multi-functional and collaborative approach.
Develops, implements and maintains product specification and recipe books, to ensure product consistency across all restaurant concepts.
Assists department in carrying out various operational programs and procedures for all company employees.
Maintains open line of communication within teams and across departments.
Employee development and team building.
Reviews bi-weekly payroll.
Must obtain a New Mexico Alcohol Server Permit
Performs all duties in compliance with internal procedures, external regulations s and brings compliance issues to upper management and Human Resources.
Performs other related duties as required and/or assigned.