General Manager (Multi-Unit)

Chief of Minds•Nashville, TN

About The Position

Great coffee shops don't run themselves. They're powered by leaders who understand that operational excellence and human connection aren't competing priorities. They're the same priority. We're seeking a Multi-Unit General Manager to oversee two high-performing Starbucks licensed stores in the Nashville market. This IS a role where you'll: Drive revenue across two locations Lead team members through your direct reports and store management teams Serve as both hands-on General Manager and strategic overseer of another location Transform operational data into actionable strategies that increase productivity, profitability, and performance Build bench strength by developing tomorrow's leaders today This ISN'T: A corporate desk job with occasional store visits A position where "good enough" meets our standards A role for managers who prefer maintaining status quo over driving growth

Requirements

5+ years progressive retail/restaurant management experience
2+ years successfully managing multiple units (preferred)
Proven ability to read P&Ls and translate numbers into action
Valid driver's license and ability to travel between locations (50% travel)
Flexibility to work when the business needs you (yes, weekends and holidays)

Nice To Haves

Starbucks or licensed store experience
Bachelor's degree in Business or equivalent experience
ServSafe certification (or willingness to obtain within 60 days)
Track record of developing managers who get promoted

Responsibilities

Drive revenue across two locations
Lead team members through your direct reports and store management teams
Serve as both hands-on General Manager and strategic overseer of another location
Transform operational data into actionable strategies that increase productivity, profitability, and performance
Build bench strength by developing tomorrow's leaders today