General Manager Moody

MILOS HAMBURGERSMoody, AL
96d

About The Position

The position involves overseeing restaurant operations, ensuring adherence to policies and procedures, and managing a team of crew employees. The role requires attention to detail, effective delegation, and strong administrative skills to maintain operational efficiency. Responsibilities include managing work schedules, inventory controls, cash handling, and employee performance evaluations. The manager must also focus on customer satisfaction and develop the skills of team members while maintaining corporate expectations.

Requirements

  • Strong attention to detail and organizational skills.
  • Ability to manage and lead a team effectively.
  • Experience in restaurant operations and management.
  • Strong problem-solving and decision-making skills.
  • Excellent communication skills, both oral and written.

Nice To Haves

  • Experience in customer service management.
  • Knowledge of inventory management systems.
  • Familiarity with cash handling procedures.

Responsibilities

  • Give direction to hourly employees to ensure adherence to policies and procedures.
  • Work all positions as scheduled to meet business demands.
  • Delegate information-gathering and decision-making to appropriate individuals.
  • Establish a course of action for self and others to accomplish specific goals.
  • Complete operations checklist on every shift worked.
  • Prepare employees' and managers' work schedules.
  • Maintain inventory controls and perform product orders.
  • Handle employee write-ups and disciplinary actions.
  • Conduct interviews and oversee the hiring process.
  • Document customer complaints and maintain a complaint log.
  • Complete management operations checklist.
  • Review administrative work performed by assistant managers.
  • Conduct security tape reviews to ensure compliance.
  • Prepare biweekly payroll sheets for hourly employees and managers.
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