General Manager Midtown

MILOS HAMBURGERS • Birmingham, AL

95d

About The Position

The position involves overseeing restaurant operations, ensuring adherence to policies and procedures, and managing a team of crew employees. The role requires attention to detail, effective delegation, and strong administrative skills to maintain operational efficiency. Responsibilities include managing work schedules, inventory controls, cash handling, and employee performance evaluations. The manager must also focus on customer satisfaction and develop the skills of their team members while maintaining corporate expectations.

Requirements

• Strong attention to detail and ability to manage multiple tasks.
• Experience in restaurant operations and management.
• Ability to delegate tasks effectively and follow up on results.
• Strong problem-solving and decision-making skills.
• Excellent communication skills, both oral and written.

Nice To Haves

• Experience in customer service management.
• Knowledge of inventory management systems.
• Previous experience in training and developing staff.

Responsibilities

• Give direction to hourly employees to ensure adherence to policies and procedures.
• Work all positions as scheduled to meet business demands.
• Delegate information-gathering and decision-making to appropriate individuals.
• Establish a course of action for self and others to accomplish specific goals.
• Complete operations checklist on every shift worked.
• Prepare employees' and manager's work schedules.
• Maintain inventory controls and perform employee write-ups.
• Handle customer complaints and maintain customer satisfaction.
• Conduct security tape reviews to ensure compliance with policies.
• Prepare biweekly payroll sheets for all employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager