General Manager - Metal Finishing

Pioneer Metal Finishing Jobs•South Bend, IN

About The Position

Pioneer Metal Finishing is the leading surface engineering company in North America. For over 75 years, we’ve delivered consistent, quality metal finishing solutions for mission-critical applications. Our advanced surface modification technologies and scalable execution improve the performance of mission-critical products and enhance brand value for companies in the healthcare, aerospace, automotive, and industrial markets. We encourage you to learn more about opportunities with Pioneer Metal Finishing and join our team today! Position Summary We are seeking a dynamic and results-driven General Manager to lead our division in achieving sustained growth, increased profitability, and an exceptional customer experience. This role serves as a key steward of our company’s values and culture, driving operational excellence while building a highly engaged and high-performing team. The ideal candidate is a strategic thinker and hands-on leader who can align people, processes, and performance to deliver measurable results. This individual will play a critical role in shaping the division’s future through strong leadership, customer partnership, and continuous improvement.

Requirements

7–10+ years of progressive leadership experience in a manufacturing or labor-intensive production environment
Proven success in plant or operations management roles
Strong financial acumen, including P&L responsibility
Demonstrated ability to lead teams, drive accountability, and deliver results
Experience with Lean manufacturing, continuous improvement, and quality systems
Skilled at operating in fast-paced, evolving environments
Track record of developing leaders and building high-performing teams
Hands-on, collaborative leadership style with a strong executive presence
Bachelor’s degree in Business, Engineering, Supply Chain, or related field preferred

Nice To Haves

Lean Six Sigma Green Belt (or similar) certification preferred
Experience in metal finishing is a plus

Responsibilities

Partner with senior leadership to develop and execute divisional strategy, including the Annual Business Plan and budget
Align organizational structure and resources to support both short-term performance and long-term growth
Drive vision, set clear goals, and ensure accountability across all levels of the division
Lead all operational functions through managers and supervisors to ensure peak performance
Monitor and drive key performance indicators (KPIs), including safety, quality, delivery, cost, and compliance
Ensure customer requirements are consistently met or exceeded, resolving issues promptly and effectively
Maintain a clean, safe, and well-maintained facility in compliance with all environmental and safety standards
Build and maintain strong relationships with key and strategic customers
Identify and drive opportunities for organic growth within the division and broader organization
Act as a visible leader with customers, reinforcing trust and long-term partnership
Lead, coach, and develop a high-performing leadership team and workforce
Foster a culture of accountability, engagement, and continuous learning
Develop talent pipelines and succession plans to support future growth
Promote a collaborative, team-oriented environment aligned with company values
Champion Lean, continuous improvement, and operational best practices
Partner with cross-functional teams to implement process improvements and efficiency initiatives
Ensure adherence to quality systems and operational standards
Manage divisional financial performance, including full P&L accountability
Ensure execution of plans within budget and achievement of annual performance targets
Balance operational efficiency with strategic investment for long-term success

Benefits

Next-Day Pay: Don’t wait for payday; access your daily pay the next day!
Quarterly Incentive Program: Paid based on hours worked and business results
Paid company holidays
Shift Differentials for 2nd and 3rd shift
Employee Assistance Program
Wellness Program
On-the-Job Training and Advancement Opportunities
Employee Recognition and Rewards Program
Fun Recognition Events and more!
Medical, dental, and vision insurance (Eligibility begins on the 1stof the month, following your start date)
Paid Time Off: 80 Hours earned in your first year
Access to Garner Incentive or a Health Savings Account up to $3,000 annually
401(k) plan with a company match of up to 2% of bi-weekly contribution
Flexible Spending Accounts
Company-paid Life and Accidental Death & Dismemberment insurance
Tuition reimbursement
Additional benefits for employee purchase: life insurance, critical illness, voluntary accident, and accidental death & dismemberment
LiveHealth Online, virtual doctor visits