Menzies Aviation - Orlando, FL
posted about 1 month ago
Full-time - Senior
Orlando, FL
Support Activities for Transportation
About the position
The General Manager at Menzies Aviation is responsible for overseeing all station operations, ensuring adherence to safety, security, and quality standards while managing financial performance. This senior-level role requires strong leadership and operational skills to maintain a safe workplace and promote a culture of safety among staff. The General Manager will also engage with customers to enhance service delivery and pursue business growth opportunities.
Responsibilities
- Fully responsible for the safety and well-being of MA staff; promoting a Safety-First culture; and managing all other aspects of running the station.
- Implementation and adherence to MA Safety, Security, Quality, and Training policies and SOPs as well as all relevant regulations.
- Lead and collaborate with the senior team to maintain effective safety and security systems, risk assessments, and operational training programs.
- Provide immediate and direct feedback to Employees and colleagues, ensuring effective delivery of safety-related briefings.
- Participate in the development of station-level budgets and ensure proper staffing, planning, and scheduling.
- Accountable for financial performance and compliance with Corporate Governance and Legal aspects of Menzies' businesses.
- Interact with customers to promote the station and measure customer satisfaction, using feedback for improvement.
- Develop and implement the station Emergency Response Plan and other safety plans.
- Assign responsibilities for overseeing the implementation of safety management systems and compliance with quality assurance manuals.
- Assist in the investigation of accidents and ensure corrective actions are implemented and sustained.
- Lead and motivate teams to deliver excellent quality and productivity, conducting routine staff meetings and performance appraisals.
Requirements
- Bachelor's degree (B.A.) from a four-year college or university; or five to ten years related experience and/or training; or equivalent combination of education and experience.
- Excellent leadership and people management skills.
- Experience in business development, sales, and commercial negotiation & pricing.
- Wide-ranging general management experience, with some years of senior management experience.
- Strong communication and interpersonal skills with the ability to influence and present at all levels.
- Ability to work independently and accurately without immediate support.
- Must hold requisite employment authority to work in the USA and be at least 18 years of age.
- Must pass pre-employment drug screen and background checks.
Nice-to-haves
- Experience in an into-plane fueling or ground equipment fueling environment.
- Proficiency in desktop computing applications including Microsoft Office Suite.
Benefits
- Paid training
- Disability insurance
- Dental insurance
- 401(k)
- Vision insurance
- Opportunities for advancement
- Life insurance
- Paid vacation
