General Manager/Marketing & Sales Specialist

Vampire Penguin - Fargo • Fargo, ND

403d

About The Position

Vampire Penguin is seeking a dynamic and creative General Manager/Marketing & Sales Specialist to lead its operations in Fargo, ND. This part-time role focuses on driving sales, enhancing customer experiences, and managing day-to-day operations in collaboration with the store manager. The ideal candidate will be passionate about marketing and community engagement, with strong leadership skills to foster team growth and brand presence.

Requirements

• Must be 18 years of age or older.
• Previous leadership experience in foodservice or hospitality required.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in inventory and scheduling software.
• Knowledge of food safety and health regulations.
• Entrepreneurial mindset and customer-centric approach.
• Ability to perform physical activities such as bending, squatting, reaching, and standing for extended periods of time.
• Capability to lift and carry items weighing up to 50 pounds on a regular basis.
• Stamina to perform tasks in a fast-paced environment, including frequent movement and repetitive physical activity.
• Commitment to maintaining workplace safety and adhering to ergonomic practices.

Responsibilities

• Develop and manage social media strategies and content.
• Create engaging posts, graphics, and videos to boost visibility.
• Monitor social media channels, respond to followers, and foster community.
• Track metrics and report on campaign performance.
• Stay updated on social media trends and tools.
• Boost website design using personal creativity.
• Build relationships with local organizations and influencers.
• Plan and attend community events to increase brand presence.
• Initiate outreach programs aligned with company values.
• Manage volunteer programs and encourage employee participation.
• Gather community feedback to improve relations.
• Ensure exceptional customer service and handle inquiries and concerns.
• Continuously improve the customer experience.
• Monitor sales, costs, and profitability.
• Collaborate on business growth strategies.
• Assist in budgeting and financial reporting.

Benefits

• Employee discount
• Paid training

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed