General Manager - Mammoth Golf Wichita

The Sports Facilities Companies•Wichita, KS

About The Position

The General Manager leads the venue in delivering best-in-class service and hospitality to our guests. They collaborate with leaders and teams to ensure delivery of a top-tier experience, they set the strategic direction, and drive team member engagement through effective hiring and development. They oversee all business operations, maximizing financial performance, building community relationships, and growing the Mammoth Fieldhouse brand. Key Objectives Deliver sustainable growth and meet or exceed annual targets. Build strong client, stakeholder, and community relationships. Lead a guest‑focused culture of service and accountability. Coach and develop leaders and staff to drive engagement. Ensure safety, cleanliness, and compliance across all venue operations.

Requirements

10+ years of progressive leadership experience in restaurant, hospitality, or entertainment management
Add 5+ years of General Manager or above
Bachelor's degree in business management, sports management, marketing, hospitality, food & beverage, or related field (or equivalent professional experience)
Must have 5+ years minimum experience leading larger scale, high powered leadership operations
Demonstrated P&L ownership at $5M+ annual revenue.
Strong knowledge of F&B operations and guest programming (sports/events/parties).
Proven team leadership, communication, and organizational skills in a high-volume, guest-centric setting.
Must work nights, weekends, and holidays as needed
Experience with risk management and safety practices.
Must be able to lift 50 pounds waist high

Nice To Haves

Multi-unit leadership a plus

Responsibilities

Own day-to-day operations; analyze KPIs; execute plans for cost control, service quality, and program performance
Hire, coach, and manage department leaders; set clear goals and accountability rhythms
Lead financial management: budgets, forecasts, P&L, cash controls, inventory, and margin improvement
Oversee F&B operations end-to-end: menu, pricing, labor planning, service standards, and compliance
Oversee programming/events: leagues, parties, corporate events; align capacity, staffing, and guest experience
Ensure compliance: HR policies, safety/risk, licensing/permits, health code, and contract obligations
Partner with marketing on local demand generation, brand standards, and sponsorship execution
Negotiate and manage vendor contracts and service agreements
Prepare and present operational and financial reports to ownership and SFC leadership
Model guest-first behaviors; resolve escalations; maintain facility readiness
Perform additional duties as assigned by leadership