General Manager - Luxury Jewelry Store Experience Required
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About The Position
The General Manager position at Style Searchers & Consulting, LLC is a pivotal role responsible for overseeing and directing the operations of two luxury jewelry stores. This position requires a dynamic leader who can manage daily sales operations while fostering strong relationships with customers and developing the talent of store managers and sales associates. The General Manager will collaborate closely with Store Managers to execute strategic initiatives aimed at driving sales and gross profit, while also focusing on the development of future sales leaders within the organization. In this role, the General Manager will shape the work environment by providing leadership that emphasizes client-associate satisfaction and aligns with the company's mission and vision. Responsibilities include managing day-to-day operations, developing and maintaining relationships with customers, vendors, and the community, and recruiting and training teams to leverage strategies for personal and organizational success. The General Manager will also be tasked with creating organizational effectiveness through process development, employee oversight, and the implementation of innovative changes that enhance the company's value to guests and associates alike. The position also involves crafting a strategic vision by analyzing market data and collaborating with company leaders to develop plans that optimize productivity and identify new business opportunities. The General Manager will ensure that stores meet presentation standards and will oversee marketing initiatives and special events to drive customer engagement. Additionally, the role requires managing payroll and scheduling to maximize sales and expenditure ratios, as well as implementing a comprehensive training schedule for all associates. As a leader, the General Manager will focus on developing star performers by actively recruiting talent, providing relevant training, and holding regular performance reviews to assess progress. The position demands a commitment to operational best practices, compliance with company policies, and the security of company assets. The General Manager will be expected to be omnipresent within the stores, ensuring a superior customer experience and addressing guest concerns promptly. Communication is key, with weekly meetings held with store managers and the President to review and forecast business activity.
