General Manager in Training

Nouria Energy Services•Milford, MA

About The Position

The management trainee's primary responsibility is to participate in training experiences, learn new skills, and to demonstrate increasing proficiency and expertise with managerial responsibilities. The management trainee program will prepare the trainee for decisions s/he will be making, and the actions s/he will be taking in the areas of people management, operations management, and merchandising management when s/he assumes the role of store manager. The MIT assists Store Manager in all aspects of daily shift management by performing the following duties.

Requirements

1 year of supervisory experience in convenience store, retail, fast food, or restaurant operations
Ability to effectively perform in a fast-paced work environment
Have strong leadership and interpersonal skills
Be self-motivated, resourceful, creative, organized
Must have an outgoing personality and approachable demeanor
Ability to communicate effectively with all levels of the organization
Must be able to provide any level of coverage if needed, including nights, weekends, and/or holidays
Ability to bend down, stoop low, and also stand for at least 8 hours
Ability to properly lift, pull and/or push up to 30 lbs.
Successful completion of certification testing as needed
An understanding of the importance of customer service and a commitment to delivering superior customer experiences is a must
MS Outlook, Word, and Excel skills
Excellent communication skills are essential
Must be able to lift up to 30 pounds at times
Must be able to traverse and access all areas of the store
Prolonged periods sitting at a desk and working on a computer
Prolonged periods of standing and working at a cash register

Responsibilities

Assists Store Manager in all aspects of daily shift management, including customer relations, inventory control, procedural tasks and paperwork, as well as visual merchandising.
Maintains both individual and shift sales.
Provides daily shift floor coverage.
Trains Sales Associates.
Supervises POS.
Provides security & loss prevention in store.
Maintains company standards regarding personal and store sales/performance metrics.
Stock shelves and refrigerated coolers
Assist manager in minimizing the loss of cash and inventory and operating within assigned shrink targets.
Learn and ensure compliance with all local, state, and federal laws within the scope of the convenience/food store operation
Shadow manager in day to day operations
Provide the best customer experience to every customer
Greet every customer with a smile and sincere greeting
Suggest possible purchases to the customers and promote specials
Assume full responsibility for the execution of Nouria’s customer service program at the site level
Responsible for doing what is necessary to minimize the safety risks to employees, customers and suppliers.
Assure that all site employees are adequately trained on safety policies and procedures and maintains adequate controls to verify compliance to these
Assure all environmental and hazardous material regulations are strictly enforced
Maintain safety and security of the store and document any accidents or incidents that occur
Manage the maintenance of the customer environment inside and around the perimeter of the store
Operate all assigned equipment safely and efficiently support implementation of the Nouria Safety and Health program
Promptly Report and investigate workplace accidents, injuries, incidents, or illnesses involving employees within the location
Complete the new employee safety orientation procedure with all new or transferred employees working at the store
Regularly inspect stores in your area of responsibility for workplace hazards and initiate corrective action immediately
Encourage employees to report unsafe conditions or work practices and initiate corrective action
Promote a quick return to work for employees under your supervision
Ensures physical maintenance, safety, cleanliness, and attractiveness of all store facilities
Performs other related duties as required