General Manager III - Baltimore, MD - Additional Location

Lineage Logistics • Baltimore, MD

37d • Onsite

About The Position

This General Manager role pertains to a new location in Baltimore, MD, created specifically to service one of our dedicated customers. Provide strategic direction and operational support to meet the established goals for a medium sized warehouse which carries a broad scope of responsibilities and complexity. Operate facility while following all regulatory and company safety standards, policies, and procedures.

Requirements

• Bachelor's degree or equivalent work experience.
• Minimum of 5 years of Operations Management experience within Supply Chain or a related field.
• Proven ability to develop and execute strategic and annual operating plans (budgeting, performance targets, SOPs, workshops, etc.).
• Experience managing cost structures and driving operational efficiencies.
• Background in continuous improvement methodologies such as Six Sigma and/or LEAN.
• Demonstrated experience managing, training, and developing operational teams.
• Proficiency with Microsoft Office Suite and Warehouse Management Systems (WMS).
• Strong verbal and written communication skills, with the ability to interact effectively with internal and external stakeholders.
• Ability to lead discussions, deliver presentations, and translate technical information for non-technical audiences.
• Strong analytical and problem-solving abilities, including comfort working in ambiguous environments.
• Ability to travel up to 25%.
• Ability to work in extreme temperatures-from -20°F/-25°C in cold storage to 100°F/37°C in dry storage-while wearing company-provided PPE.
• Ability to lift a minimum of 40 lbs./18 kg (or more depending on facility needs).
• Comfortable working in varying noise levels, including loud environments.

Responsibilities

• Lead, recruit, train, develop, and provide performance feedback to direct reports to ensure productivity, efficiency, and overall operational effectiveness.
• Achieve company performance goals by meeting internal and external KPIs, including Labor to Revenue (LTR), truck turn times, and customer service benchmarks.
• Review and analyze warehouse activities and operational costs to drive continuous process improvement.
• Partner with the Sales Manager on marketing and sales initiatives, including planning new account strategies, prospecting, conducting sales calls, developing and quoting rates, negotiating contracts, and closing new business.
• Maintain strong customer service standards and foster productive client relationships across all facilities.
• Monitor and manage budgets, capital expenditures, material handling equipment, and space utilization to support corporate objectives.
• Lead and support initiatives that ensure proper receipt, storage, handling, and distribution of food products, exceeding safety, food quality, and employee health and safety standards.
• Perform other related duties as assigned to support operational and business needs.

Benefits

• Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Professional, Scientific, and Technical Services
• Number of Employees: 5,001-10,000 employees