General Manager III Store 5665 Cayey PR

Western Auto Puerto Rico • Hyde Park, VT

275d

About The Position

The General Manager is responsible for achieving overall store sales goals and service objectives while managing and growing professional customer relationships. This includes building and holding the team accountable for executing customer action plans, selecting, hiring, developing, and managing the performance of store team members. The General Manager ensures the execution of all inventory and operational standards and coaches all team members to deliver on customer expectations, both DIY and professional. The role also includes manager on duty responsibilities such as coaching, floor and phone management, task assignment and completion, safety, and opening/closing duties. The General Manager must be able to lead change management and foster a respectful environment for both customers and team members.

Requirements

• 2-3 years of experience managing a team of 10-20 team members in a fast-paced retail environment
• Successful experience managing profitability with proven financial and business acumen
• High school diploma or GED; Bachelor's degree in business or related area preferred
• Valid driver's license
• Working knowledge of automotive systems preferred
• Ability to communicate effectively in English (Spanish a plus)
• Proficient in Microsoft Word and Excel; PowerPoint preferred
• Ability to calculate figures and amounts such as discounts and sales increases
• Ability to review and analyze business reports, such as profit and loss statements

Nice To Haves

• ASE certification preferred, but not required

Responsibilities

• Achieve overall store sales goals and service objectives
• Manage and grow professional customer relationships/sales
• Select, hire, develop, and manage performance of store team members
• Ensure execution of all inventory and operational standards
• Coach all team members to deliver on customer expectations
• Perform manager on duty responsibilities including coaching and task management
• Lead change management initiatives
• Provide DIY services including battery installation and testing
• Assist District/Region in other functions upon request

Benefits

• Sales commission based on individual or store performance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Motor Vehicle and Parts Dealers
• Education Level: High school or GED