General Manager II

Dufry Careers • HI

78d • $74,736 - $91,344

About The Position

The purpose of the General Manager II (GMII) position is to manage a complex QSR or Casual Dine Restaurant or small cluster of restaurants or points-of-sale in close proximity to each other with annual sales generally in excess of $4M. The GMII ensures the restaurant is clean, staffed, open for business, and operates to high operational and financial standards. The GM uses broad discretion and judgement to make great leadership decisions. The GMII is responsible for the overall success of the restaurant.

Requirements

• Minimum of 3 years of restaurant P&L management experience.
• Overall working restaurant experience of 5-7 years in type.
• Graduation from a Food Service Management or Culinary program may substitute for a portion of the time-based experience requirement.
• Demonstrates team management, delegation and issue resolution skills.
• Ability to manage multiple and concurrent priorities.
• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents.

Responsibilities

• Ensures all assistant managers and staff recognize the importance of closing the restaurant to prepare the restaurant for opening.
• Deploys staff and resources to maximize profitability within the restaurant, and accepts P&L responsibility.
• Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered.
• Provides restaurant staff(s) with consistent support, coaching and encouragement necessary to achieve business goals.
• Interviews job candidates, makes hiring, termination, advancement, promotion or any other status change decisions for associates within the unit.
• Ensures company and branch diversity and inclusion philosophy is understood and actively executed within the restaurant.
• Ensures on-boarding and off-boarding of all restaurant associates.
• Reads and understands financial and operational data and reports to monitor progress towards unit goals.
• Recognizes restaurant staff for their contributions and performance.
• Ensures daily orders are prepared and units are stocked with appropriate levels of product.
• Oversees receiving goods, processing invoices, and contacting vendors for supply chain issues/product availability.
• Maintains proficiency in management information systems and tools.
• Monitors and maintains restaurant equipment, schedules routine service or repairs as needed.
• Assesses skill levels of restaurant associates and conducts and coordinates on-the-job and other training/education activities as necessary.
• Embraces technology and inspires employees to understand and adopt new technologies implemented by the company.
• Manages the day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale.
• Utilizes associate’s strengths and provides ongoing feedback that reflects on progress against individual development goals and business goals.
• Maintains an in-depth understanding of all federal, state, and local sanitary, safety, and health standards.

Benefits

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Meal and Transportation Benefits
• 401(k) retirement plan with company match
• Company paid life insurance
• Tuition reimbursement
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees