General Manager I

HMSHost • Denver, CO

107d • $48,362 - $72,543

About The Position

The purpose of the General Manager I (GM) position is to manage a QSR restaurant or small cluster of restaurants or points-of-sale in close proximity to each other with Sales of generally up to $5M. The GM ensures the restaurant is clean, staffed, open for business, and operates to high operational and financial standards. The GM uses broad discretion and judgement to make great leadership decisions, and is responsible for the overall success of the restaurant.

Requirements

• Minimum of 3 years of restaurant P&L management experience.
• Overall working restaurant experience of 5-7 years in a similar type of restaurant.
• Graduation from a Food Service Management or Culinary program may substitute for a portion of the experience requirement.
• Demonstrated skills in managing types of restaurants (QSR, Casual Dine, Full Service, etc.).
• Ability to speak, read, and comprehend instructions and policy documents.

Nice To Haves

• Experience in managing Union and Non-Union restaurants.
• Knowledge of HMSHost policies and products, service, quality, equipment, and operations standards.

Responsibilities

• Open and Close the restaurant, ensuring all assistant managers and staff recognize the importance of closing the restaurant to prepare for opening.
• Understand, adopt, and consistently demonstrate defined manager behaviors designed to create an environment where employee engagement thrives.
• Deploy staff and resources to maximize profitability within the restaurant, accepting P&L responsibility.
• Assign work tasks and activities, prepare schedules, and ensure that all shifts are covered.
• Provide restaurant staff with consistent support, coaching, and encouragement necessary to achieve business goals.
• Interview job candidates and make hiring, termination, advancement, promotion, or any other status change decisions for associates.
• Promote HMSHost as an employer of choice within the local community.
• Ensure company and branch diversity and inclusion philosophy is understood and actively executed.
• Read and understand financial and operational data and reports to monitor progress towards unit goals.
• Recognize restaurant staff for their contributions and performance.
• Ensure daily orders are prepared and units are stocked with appropriate levels of product.
• Oversee receiving goods, processing invoices, and contacting vendors for supply chain issues.
• Maintain proficiency in management information systems and tools.
• Monitor and maintain restaurant equipment, scheduling routine service or repairs as needed.
• Assess skill levels of restaurant associates and conduct training/education activities as necessary.
• Manage the day-to-day activities of associates within the defined restaurants or points-of-sale.
• Utilize associate strengths and provide ongoing feedback reflecting on progress against individual development goals.
• Implement marketing programs as directed and comply with promotional activity.
• Maintain an in-depth understanding of all federal, state, and local sanitary, safety, and health standards.

Benefits

• Health, dental, and vision insurance.
• Generous paid time off (vacation, flex, or sick).
• Holiday pay.
• Meal and Transportation Benefits.
• 401(k) retirement plan with company match.
• Company paid life insurance.
• Tuition reimbursement.
• Employee assistance program.
• Training and exciting career growth opportunities.
• Referral program - refer a friend and earn a bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Food Services and Drinking Places
• Education Level: Bachelor's degree