General Manager I

La Madeleine • Dallas, TX

399d • $53,341 - $58,456

About The Position

The General Manager I (GM) position at La Madeleine is responsible for managing a Quick Service Restaurant (QSR) or a small cluster of restaurants, ensuring high operational and financial standards are met. The GM oversees staffing, training, and daily operations, while also being accountable for the restaurant's success and profitability. This role requires strong leadership skills and the ability to make strategic decisions to enhance employee engagement and customer satisfaction.

Requirements

• Minimum of 3 years of restaurant P&L management experience.
• 5-7 years of overall working restaurant experience in similar roles.
• Graduation from a Food Service Management or Culinary program may substitute for some experience.
• Demonstrated skills in team management, delegation, and issue resolution.
• Ability to speak, read, and comprehend instructions and policy documents.

Nice To Haves

• Experience in managing QSR, Casual Dine, or Full Service restaurants.
• Knowledge of HMSHost policies and operational standards.

Responsibilities

• Open and close the restaurant, ensuring all procedures are followed for a smooth operation.
• Deploy staff and resources effectively to maximize profitability and accept P&L responsibility.
• Provide consistent support, coaching, and encouragement to restaurant staff to achieve business goals.
• Conduct interviews and make hiring, termination, and promotion decisions for associates.
• Ensure compliance with company diversity and inclusion policies within the restaurant.
• Monitor financial and operational data to track progress towards unit goals.
• Recognize and reward restaurant staff for their contributions and performance.
• Manage product availability and oversee supply chain issues.
• Maintain restaurant equipment and schedule necessary repairs.
• Conduct training and development activities for restaurant associates.
• Implement marketing programs and promotional activities to drive revenue.
• Ensure compliance with health and safety standards and train staff accordingly.

Benefits

• Health, dental, and vision insurance
• Generous paid time off (vacation, flex, or sick)
• Holiday pay
• Meal and transportation benefits
• 401(k) retirement plan with company match
• Company paid life insurance
• Tuition reimbursement
• Employee assistance program
• Training and career growth opportunities
• Referral program with bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed