About the position
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?
Responsibilities
- Oversee ongoing customer service.
- Utilize daily communications with the customer to discuss service needs and potential problems.
- Ensure attainment of profit objectives of contracts, provide financial analysis and decision making for customer.
- Manage organic growth and development of additional business opportunities with existing customer.
- Ensure safety, maintain quality, establish and monitor cost control programs.
- Oversee operations management within the company guidelines.
- Manage operations schedule and staff in anticipation of customer needs.
- Train managers and other personnel strategically in all areas that will help achieve the contract goals and objectives and satisfy the customer.
- Maintain corporate productivity and quality award programs to recognize outstanding performance.
- Establish ongoing programs to ensure continuous improvement, including the use of Kaizen, LEAN, and the EQS program to maintain quality performance.
- Manage cost control programs, including annual budget development, monthly P&L review, and payroll and cost analysis.
- Utilize Performance Management projects to guide managerial staff to monitor and control costs on a weekly basis.
- Negotiate and enforce collective bargaining agreement where applicable.
Requirements
- Bachelor's Degree in Logistics, 3 PL or Transportation; Master's degree preferred.
- Minimum 10 years experience and expertise in operations and business management.
- Experience leading large number of facilities, geographically dispersed, working through people, retaining and growing business.
- Proficiency in Microsoft Office, internet, web-based and job specific software applications.
- General management skills involving revenue, budgets, EBITA, people skills, customer service skills and ability to correct operational problems.
- Experienced in project management methodologies with a focus on managing solutions and driving strategy plans to achieve goals.
Benefits
- Competitive Paid Time Off
- 401(k)
- Health insurance
- Employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.
- Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
- Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
- Flexible Paid Time Off programs including company paid holidays.
- Tuition reimbursement program.
