General Manager, I-CON

Watts Water•Oviedo, FL

About The Position

We’re Watts. Together, we’re reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead. The General Manager for I-CON will have full P&L and will be responsible for the development and execution of a growth strategy, driving innovation, and leading the business to meet and exceed annual operating plans (AOP). The General Manager will also serve as the primary representative for customer engagement and product strategy, aligning New Product Development (NPD) with customer needs and market trends. This position will work cross-functionally in a matrixed environment with Sales, Product Management, Finance, Engineering and Operation teams.

Requirements

10+ years of relevant experience, ideally within product line management, marketing, or business operations in the plumbing or manufacturing industry.
Proven experience in managing P&L with an understanding of market, sales, and operational dynamics.
Experience working in a matrixed environment with cross-functional teams, particularly in Product Management and Engineering.
Proven experience managing products and markets relevant to Watts product lines
Hands-on leadership style with a strategic vision and the ability to "roll up your sleeves" to drive execution.
Demonstrated success in leading teams through the development and implementation of growth strategies, with a focus on innovation and market expansion.
Strong influencing skills and ability to manage teams, both onsite and virtually across several locations.
High-level interpersonal and communication skills, with a focus on team building and collaboration.
Experience driving innovation and launching new products in highly competitive markets.
Strong understanding of market segmentation, customer needs, and competitive intelligence in the plumbing space.
Familiarity with quality management processes and regulatory standards relevant to plumbing and water filtration.
Willingness to travel (approximately 50%).
Bachelor’s degree in Engineering, Marketing, Business Administration, or a related field
Expertise in Microsoft Office suite and strong computer literacy.

Nice To Haves

MBA preferred

Responsibilities

Profit and Growth Responsibility Full accountability for the growth and profitability of business, including metrics such as orders volume, sales, and contribution margin (CM).
Develop and execute the product line business plan with a focus on revenue, market share, and profit targets.
Achieve pricing and product mix targets within the product line to support profitability and growth.
Leadership and Execution Provide leadership to Product Management and Engineering teams, ensuring alignment on strategy, goals, and NPD execution.
Ensure strong cross-functional collaboration with Sales, Operations, Marketing, Sourcing, and Technology to execute the business plan.
Drive accountability and performance against AOP and strategic initiatives, focusing on customer needs and market positioning.
Innovation and New Product Development (NPD) Lead and drive innovation in product development and market approach, with a focus on maintaining competitive advantage and addressing evolving customer demands.
Develop and execute global NPD launch plans, working with internal and external stakeholders to ensure product success.
Collaborate with the Marketing and Sales teams to align on NPD marketing budgets and launch strategies.
Customer Engagement and Market Intelligence Act as the voice of the customer, consolidating customer feedback and incorporating it into the NPD strategy.
Understand market needs, trends, and competitor intelligence around plumbing controls and leverage this knowledge to inform business strategy and decision-making.
Design, develop, and track competitive intelligence and market penetration strategies.
Matrix Management and Cross-functional Collaboration Build strong working relationships across functional teams at I-CON and Watts, ensuring alignment and dedication of resources to support the execution of strategies.
Work with Sales and Marketing to develop a go-to-market strategy that ensures sufficient and effective sales resource allocation and channel partner management.
Lead efforts to improve process and metrics within the sales, marketing, operations and technology teams.
Global Strategy and Operations Represent the product line's view on orders, sales, and CM during major reviews and operating pulses (Business Plans, Strategy Plan, AOP).
Drive the mid-term strategy in terms of business development, partnerships, and market prioritization.
Own the reporting of global product quality issues, ensure timely resolution, and represent the product line in cross-functional decision-making processes.