General Manager (Honolulu)

Tk Elevator Corporation • Honolulu, HI

283d • $145,000 - $185,000

About The Position

TK Elevator is currently seeking an experienced General Manager in Honolulu, HI. Responsible for driving revenue growth and managing the branch's P&L by successfully managing all departments and lines of business to exceed business goals. Drives the culture and sets expectations for safety, work ethic, professionalism, ownership of the business and shares pride in the branch and the branch's successes.

Requirements

• Thorough knowledge of the elevator industry and general management methods within the elevator industry.
• Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing on a branch departmental level; or an equivalent combination of education and experience.
• Proven success managing and developing talent within the workforce.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables.

Responsibilities

• Supervises department managers and superintendents by providing direction and training, and communicating company policies, procedures and objectives.
• Leads by example the company's commitment to safety and administers the company safety program.
• Ensures the branch's daily operations run efficiently and cost effectively and meets financial commitments including target EBIT dollars and gross margin percent goals across all lines of business except New Installation.
• Manages profit and loss (P&L) and uses accounting reports to measure each department's performance to ensure monthly budgetary goals are met.
• Works with sales managers to increase customer base.
• Oversees retention of service contracts including direct involvement in all 'at risk' customer accounts.
• Plays leadership role in customer retention programs using NPS scores, processes, tools and technology.
• Develops and maintains strong working relationships with clients, elevator consultants, building owners, managers and prospects.
• Oversees and ensures that the employee performance process for both union and non-union employees is performed timely and consistently.
• Recommends employee merit increases as part of the performance management process for non-union employees and meets with employees to review their compensation and bonus structure.
• Maintains a strong working knowledge of the overall market area.
• Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements; and a good understanding standing of employment and labor laws.
• Maintains strong familiarity of company products by attending company training classes and reviewing factory equipment updates and supplier goods.
• Maintains a strong working knowledge of the contract with the International Union of Elevator Constructor.
• Responsible for reviewing and approving invoices, accounts receivables, write-offs and credits.
• Consults with regional and district teams in areas of operations, sales, accounting, safety and human resources.

Benefits

• Health insurance
• Parental leave
• Wellness program
• 401K
• Vacation pay
• Holiday pay
• Tuition assistance
• Free life insurance
• Disability insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Machinery Manufacturing
• Education Level: Bachelor's degree