General Manager - Home Services

Vertex Service Partners LLC • Asheville, NC

74d • $135,000 - $150,000

About The Position

Vertex Service Partners is a residential home improvement services company focused on roofing and other exterior services across the United States. Backed by Alpine Investors, a top-decile private equity fund with $4.0 billion of committed capital, Vertex is building a best-in-class national platform. This is a unique opportunity to be the General Manager with full P&L responsibility and the chance to grow a business with the support of a proven, values-driven team. As the leader, you will be accountable for the overall performance and growth of the business. This leader will drive operational excellence and sales, ensure a world-class customer experience, and foster a culture where employees thrive.

Requirements

• 1-3 years demonstrated experience with P&L ownership and delivering profitable growth.
• 1-3 years in leadership experience in sales and marketing management.
• Proven ability to lead organizational change and improve business performance.
• Strong people management skills, with a track record of building and developing teams.
• Experience in the home services, construction, or related industries preferred.
• Military leadership background preferred.
• Results-oriented leader with a growth mindset and ownership mentality.
• Skilled in data-driven decision making and using KPIs to drive improvement.
• Strong interpersonal and communication skills, with deep respect for frontline employees.
• Ability to thrive in fast-paced, dynamic environments and adapt to evolving business needs.

Nice To Haves

• Experience in the home services, construction, or related industries preferred.
• Military leadership background preferred.

Responsibilities

• Full P&L accountability with responsibility for revenue growth, profitability, and cash flow.
• Lead sales and marketing initiatives to deliver 20%+ annual organic growth.
• Identify opportunities to expand market share, add trade lines, and pursue tuck-in acquisitions as appropriate.
• Recruit, develop, and retain high-performing teams with a focus on employee engagement.
• Model servant leadership and create a team-first, inclusive culture.
• Coach and mentor managers to achieve high performance and long-term retention.
• Deliver an outstanding customer experience (NPS of 90+) and maintaining a strong Google rating.
• Build brand recognition through community engagement, partnerships, and consistent service excellence.
• Ensure operational processes, reporting, and systems align with Vertex standards.
• Manage to gross margin targets of 45%+.
• Collaborate regularly with Vertex executive leadership and partner brand management teams.

Benefits

• Health, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off
• Retirement Plan
• Opportunities for growth and on-the-job training

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees