General Manager - Home Services

Vertex Service Partners LLCAsheville, NC
74d$135,000 - $150,000

About The Position

Vertex Service Partners is a residential home improvement services company focused on roofing and other exterior services across the United States. Backed by Alpine Investors, a top-decile private equity fund with $4.0 billion of committed capital, Vertex is building a best-in-class national platform. This is a unique opportunity to be the General Manager with full P&L responsibility and the chance to grow a business with the support of a proven, values-driven team. As the leader, you will be accountable for the overall performance and growth of the business. This leader will drive operational excellence and sales, ensure a world-class customer experience, and foster a culture where employees thrive.

Requirements

  • 1-3 years demonstrated experience with P&L ownership and delivering profitable growth.
  • 1-3 years in leadership experience in sales and marketing management.
  • Proven ability to lead organizational change and improve business performance.
  • Strong people management skills, with a track record of building and developing teams.
  • Experience in the home services, construction, or related industries preferred.
  • Military leadership background preferred.
  • Results-oriented leader with a growth mindset and ownership mentality.
  • Skilled in data-driven decision making and using KPIs to drive improvement.
  • Strong interpersonal and communication skills, with deep respect for frontline employees.
  • Ability to thrive in fast-paced, dynamic environments and adapt to evolving business needs.

Nice To Haves

  • Experience in the home services, construction, or related industries preferred.
  • Military leadership background preferred.

Responsibilities

  • Full P&L accountability with responsibility for revenue growth, profitability, and cash flow.
  • Lead sales and marketing initiatives to deliver 20%+ annual organic growth.
  • Identify opportunities to expand market share, add trade lines, and pursue tuck-in acquisitions as appropriate.
  • Recruit, develop, and retain high-performing teams with a focus on employee engagement.
  • Model servant leadership and create a team-first, inclusive culture.
  • Coach and mentor managers to achieve high performance and long-term retention.
  • Deliver an outstanding customer experience (NPS of 90+) and maintaining a strong Google rating.
  • Build brand recognition through community engagement, partnerships, and consistent service excellence.
  • Ensure operational processes, reporting, and systems align with Vertex standards.
  • Manage to gross margin targets of 45%+.
  • Collaborate regularly with Vertex executive leadership and partner brand management teams.

Benefits

  • Health, Dental, and Vision Insurance
  • 401(k) with company match
  • Paid Time Off
  • Retirement Plan
  • Opportunities for growth and on-the-job training
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service