General Manager | Foothills Grille

Omni Hotels•Austin, TX

43d

About The Position

Omni Hotels & Resorts is seeking General Manager | Foothills Grille for the beautiful new Barton Creek Country Club! If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce that we are ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2023

Requirements

Must have and maintain current Texas Food Handlers and TABC certifications.
2 years'+ leadership experience as a fine dining Restaurant Manager or Restaurant General Manager, preferably in a 4-star high volume Restaurant
Understanding of Food and Beverage financials including cost and par controls is required
Must have a strong attention to detail as well as strong customer service skills.
Must have understanding of beer, wine, and cocktail beverage creation knowledge.
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management, and co-workers, both in person and by telephone.
Must be able to work in a fast-paced environment and multi task.
Prior serving and cash handling experience preferred.
Must be able to work flexible shift including nights, weekends, and holidays.
Collaborate with culinary team in creative in food presentations, specials and promotions.
Flexible schedule including evenings, weekends, and holidays.
Understanding previous culinary training or experience with Menu Design.

Responsibilities

Deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures and lead a team of associates to provide memorable experiences to both members and associates.
Responsible for assigned shift, assisting in overall management of 19th hole and Pool cabana operations.
Monitor dining rooms for seating availability, service, safety, cleanliness, and well-being of restaurant guests.
Must maintain full familiarity with menus and knowledge of beverage offerings.
Ensure all staff has completed side work checklists for dining room.
Assist in overall management of the outlet.
Spot check liquor pars and order daily supplies.
Hold pre-shift meetings.
Follow up on established training steps.
Handle guest comments and complaints and ensure member and guest satisfaction.
Communicate with guests and receive feedback.
Stay on the floor during peak hours.
Observe, teach, and correct staff's service in a professional manner.
Examine food preparation and beverage presentation.
Responsible for scheduling, completing weekly payroll, and forecasting.
Participate in interviewing/recruiting new employees.
Prepare maintenance requests and follow-up.
Monitor food and liquor requisitions and food waste.
Check bar controls shot glass use, red lining, and bottles totally empty daily.
Approve paid time off requests.
Responsible for performance management for staff, including monitoring attendance, conducting annual reviews, facilitating department meetings, disciplinary actions.
Maintain work email and responses.
Maintain knowledge of the resort property and events.
Conduct monthly department and OST meetings.
Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
Participate in company required trainings.
Champion and drive the All-In culture.