General Manager- Food Service

NexDine • Waltham, MA

76d • $85,000 - $90,000

About The Position

The General Manager reports to the Vice President and is responsible for managing the daily operations of our Corporate Dining. The General Manager is responsible for exceeding all financial and operational goals, client objectives, customer satisfaction, people management and development while creating a positive work environment for staff and making this the best cafe our customers have ever visited!

Requirements

• Bachelor's degree, culinary school certificate or degree or equivalent combination of education and experience.
• 5 - 7 years' experience in a Corporate Dining General Manager Role.
• Proficiency in Microsoft Office Suite.
• ServSafe Certification.
• Choke Safety Certification.
• Allergen Awareness Certification (MA).

Nice To Haves

• Excellent verbal and written communication skills.
• Customer/Client Focus.
• Problem Solving/Analysis - think outside of the box mentality.
• Leadership and development - mentor.
• Team Oriented and team builder.
• Project Management.
• Ability to lift/pull 40 pounds.

Responsibilities

• Direct and assist the Chef and hourly staff in all aspects of menu writing, cycle of cost control, food production, execution and presentation.
• Ensure the quality of all food products and that standards are met.
• Oversee all aspects of catering operations including assisting the catering team as needed.
• Assist with food production including grab and go items, desserts, breakfast and lunch specialties and executive catering needs.
• Maintain vendor and client relationships.
• Oversee supplies, equipment and work areas.
• Arrange for all equipment purchases and repairs.
• Work closely with the Chef regarding the purchasing of all food or other supplies as needed.
• Determine production schedules and staff requirements necessary to ensure timely delivery of services.
• Process payroll and manage other financials.
• Work as a team to clean the kitchen and cafe.
• Ensure company standards for safety, proper food handling practices, sanitation, uniform guidelines and productivity are maintained.
• Manage department controllable expenses and adhere to budgetary guidelines.
• Generate financial reports and P&L analysis and reporting.
• Develop operational forecasts and manage all unit accounting functions.
• Oversee inventory management and updating price fluctuation.
• Provide direction and manage performance of all direct and indirect reports ensuring employee development and engagement.
• Manage and motivate employees through continuous communication and encouragement.
• Instruct, train, and mentor in the preparation of cooking, garnishing, presentation of food and customer service.
• Provide superior customer service and lead by example.

Benefits

• Generous Compensation & Benefits Package.
• Health, Dental & Vision Insurance.
• Company-Paid Life Insurance.
• 401(k) Savings Plan.
• Paid Time Off: Vacation, Holiday, Sick Time.
• Employee Assistance Program (EAP).
• Career Growth Opportunities.
• Employee Perks & Rewards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Food Services and Drinking Places
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees