General Manager Fairfield

Milo's HamburgersFairfield, AL
80d

About The Position

The position involves overseeing operations and administrative tasks within the organization. The individual will be responsible for ensuring adherence to company policies and procedures, managing a team of employees, and maintaining operational efficiency. The role requires attention to detail, effective delegation, and strong leadership skills to guide the team towards achieving business goals. The manager will also handle various administrative duties, including scheduling, inventory control, and employee evaluations.

Requirements

  • Strong attention to detail and ability to manage multiple tasks.
  • Experience in delegating tasks and following up on assignments.
  • Ability to analyze key issues and make decisive decisions.
  • Proven leadership skills with a focus on customer satisfaction.
  • Excellent oral communication skills.

Nice To Haves

  • Experience in managing a team of 4-15 employees.
  • Familiarity with inventory management and cash handling.
  • Background in customer service and complaint resolution.

Responsibilities

  • Give direction to hourly employees to ensure adherence to policies and procedures.
  • Work all positions as scheduled to meet business demands.
  • Delegate information-gathering and decision-making to appropriate individuals.
  • Establish a course of action for self and others to accomplish specific goals.
  • Complete operations checklist on every shift worked.
  • Complete Monday morning and daily paperwork.
  • Prepare employees' and managers' work schedules.
  • Maintain inventory controls and perform employee write-ups.
  • Handle customer complaints and document them in the customer complaint log.
  • Conduct security tape reviews to ensure compliance with policies.
  • Prepare biweekly payroll sheets for all hourly employees and managers.

Benefits

  • Work a 50 hour, 5 day work week.
  • Opportunity for bonuses based on performance criteria.
  • Professional development opportunities.
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