General Manager, Facilities

EllisDon

6d

About The Position

As you can see, we are a diverse bunch. Above all, we are a group of individuals with unique experiences and at EllisDon, we choose to celebrate the strength in our differences, every day. EllisDon’s commitment to Inclusive Diversity is to work together to create an environment where every employee feels safe to be their true and authentic self. Ultimately, EllisDon’s purpose is to provide people with similar values the opportunity to achieve to their full potential; to deliver that opportunity for great careers to one another; and to contribute meaningfully to the community we share with others. In case you’re curious, here’s what the industry thinks of us and some of the impacts we've made to the communities we work in and our latest Impact Report, highlighting how we're putting our values into practice in areas such as the climate & environment, inclusive diversity, indigenous relations, and health and safety. EllisDon uses AI tools to assist in screening and assessing applicants for this position. You, as a General Manager, Facilities will: Have overall project responsibility ensuring compliance with required elements of an extensive P3 service agreement. Be responsible for the planning, design, development, coordination, management and evaluation of facilities, capital planning and selected support services (Patient Food Services, Materials Management, Parking, Grounds Maintenance, Retail Food Services) Be project lead for a high-quality effective service that provides a safe environment and contributes to exceptional patient care. Contributing to creating a leading healthcare environment, the General Manager ensures the hospital’s assets including buildings, infrastructure and equipment are kept in a safe and usable condition that allows for their efficient utilization and overall effectiveness and to the highest quality standard. Have ultimate accountability and responsibility to manage the day to day operations of a multi-disciplinary team to achieve a high standard of performance. Act as a liaison with the Client on all aspects of the operations Be responsible for overseeing and ensuring all service contract deliverables are achieved. Collaborate with hospital leadership, department heads, and external partners to ensure alignment and support for facility operations and service delivery. Oversee planning, project management, operations and facilities services. Provide expert advice and proactively report on delivery and performance, utilizing available tools and information while maintaining detailed, accurate and up to date records of site infrastructure, plant and equipment including product and technical information. Regularly review the department’s workload to achieve a cost effective and quality service Establish necessary policies, procedures, action plans, critical indicators, timetables and performance measures to guarantee high quality services and timely deliverables to the customer. Identify opportunities for continuous improvement in all service streams, implementing best practices and innovative solutions to enhance service delivery Identify and develop areas of continuous improvement to achieve and better Key Performance Indicators and maintain an overall high level of service delivery. Establish and update the Annual Service Plan and Monthly operational report as required. Develop and manage comprehensive capital planning strategies to prioritize and allocate resources effectively for infrastructure projects, ensuring alignment with the organization's long-term goals and financial objectives Develop, monitor and report on expenditure, cost recovery and performance to ensure the most economic use of allocated budgets. Ensure compliance to all legislated, corporate and industry-related requirements and guidelines including but not limited to environmental, health and safety, and building standard requirements Recruit, manage and evaluate management and supervisory staff within the portfolio Manage the day-to-day staff requirements including employee development, full cycle recruiting, succession planning, discipline and grievance matters. Is this the right role for you? You have a professional engineering designation, master’s degree in business administration or related field, or combination of recognized degree in business, health administration or related field and relevant leadership experience in the health sector. You have a minimum of ten (10) years facilities management experience in a Health Environment at the Manager / Director level. Experience managing in a P3 environment and managing a unionized environment Experience in managing hard and soft services in a large acute care hospital setting. Experience operating Capital Budgets, financial modeling and contract management. You have up-to-date knowledge of appropriate management and human resources principles & collective agreements You have knowledge of the Building System, Occupational Health and Safety Act and Regulations and other relevant legislation pertinent to the role. You have knowledge of quality management systems and their importance in the healthcare setting You have the ability to benchmark key performance indicators for services and costs Strong planning and performance management skills You have the ability to communicate and engage with staff to achieve desired outcomes. You are proficient in business computer applications EllisDon is proud to provide this unique career opportunity that provides continuous learning, opportunity for growth, and a competitive compensation package within an environment that is committed to inclusion and respects diversity. Go ahead and be yourself. We'll pay you for it! We are an equal opportunity employer. We welcome people of any age, culture, subculture, gender identity or expression, sexual orientation, nationality, ethnicity, race, size, mental or physical status, veteran status, religion, language, political opinion, working-style preference, family status, education, and socio-economic status. The EllisDon core values of Integrity and Mutual Respect welcomes everyone, at work and in the community, and our value of Mutual Accountability, means that we all have a role to play. As an EllisDon employee, this will ultimately be your commitment to Inclusive Diversity. Accommodation for Applicants with disabilities will be made during the recruitment process when requested. We are committed to providing a positive candidate experience and ensuring timely updates are provided to all candidates. If you haven’t already, be sure to create a profile on our Careers page to remain up to date on the status of your application and learn about new career opportunities as they arise. EllisDon uses AI tools to assist in screening and assessing applicants for this position. Our people are at the heart of everything we do. From our employees to clients, subcontractors, partners, and our considerable network of contacts, building strong, resilient relationships is the key to our success. We build on great relationships We pride ourselves on being great people to work with. Guided by our shared values of trust, complete openness, and mutual respect and accountability, we’ve built a construction services company known for our people and integrity. We exist to provide great careers to one another With us you can expect to continually evolve your career, benefitting from mentorship at every level and working collaboratively with other teams to expand your knowledge and experience. Values-based leadership. EllisDon’s culture and approach to business is a reflection of our core values and principles: freedom, trust, complete openness, mutual accountability, entrepreneurial enthusiasm, integrity and mutual respect.

Requirements

• You have a professional engineering designation, master’s degree in business administration or related field, or combination of recognized degree in business, health administration or related field and relevant leadership experience in the health sector.
• You have a minimum of ten (10) years facilities management experience in a Health Environment at the Manager / Director level.
• Experience managing in a P3 environment and managing a unionized environment
• Experience in managing hard and soft services in a large acute care hospital setting.
• Experience operating Capital Budgets, financial modeling and contract management.
• You have up-to-date knowledge of appropriate management and human resources principles & collective agreements
• You have knowledge of the Building System, Occupational Health and Safety Act and Regulations and other relevant legislation pertinent to the role.
• You have knowledge of quality management systems and their importance in the healthcare setting
• You have the ability to benchmark key performance indicators for services and costs
• Strong planning and performance management skills
• You have the ability to communicate and engage with staff to achieve desired outcomes.
• You are proficient in business computer applications

Responsibilities

• Have overall project responsibility ensuring compliance with required elements of an extensive P3 service agreement.
• Be responsible for the planning, design, development, coordination, management and evaluation of facilities, capital planning and selected support services (Patient Food Services, Materials Management, Parking, Grounds Maintenance, Retail Food Services)
• Be project lead for a high-quality effective service that provides a safe environment and contributes to exceptional patient care.
• Contributing to creating a leading healthcare environment, the General Manager ensures the hospital’s assets including buildings, infrastructure and equipment are kept in a safe and usable condition that allows for their efficient utilization and overall effectiveness and to the highest quality standard.
• Have ultimate accountability and responsibility to manage the day to day operations of a multi-disciplinary team to achieve a high standard of performance.
• Act as a liaison with the Client on all aspects of the operations
• Be responsible for overseeing and ensuring all service contract deliverables are achieved.
• Collaborate with hospital leadership, department heads, and external partners to ensure alignment and support for facility operations and service delivery.
• Oversee planning, project management, operations and facilities services.
• Provide expert advice and proactively report on delivery and performance, utilizing available tools and information while maintaining detailed, accurate and up to date records of site infrastructure, plant and equipment including product and technical information.
• Regularly review the department’s workload to achieve a cost effective and quality service
• Establish necessary policies, procedures, action plans, critical indicators, timetables and performance measures to guarantee high quality services and timely deliverables to the customer.
• Identify opportunities for continuous improvement in all service streams, implementing best practices and innovative solutions to enhance service delivery
• Identify and develop areas of continuous improvement to achieve and better Key Performance Indicators and maintain an overall high level of service delivery.
• Establish and update the Annual Service Plan and Monthly operational report as required.
• Develop and manage comprehensive capital planning strategies to prioritize and allocate resources effectively for infrastructure projects, ensuring alignment with the organization's long-term goals and financial objectives
• Develop, monitor and report on expenditure, cost recovery and performance to ensure the most economic use of allocated budgets.
• Ensure compliance to all legislated, corporate and industry-related requirements and guidelines including but not limited to environmental, health and safety, and building standard requirements
• Recruit, manage and evaluate management and supervisory staff within the portfolio
• Manage the day-to-day staff requirements including employee development, full cycle recruiting, succession planning, discipline and grievance matters.

Benefits

• continuous learning
• opportunity for growth
• competitive compensation package
• Accommodation for Applicants with disabilities will be made during the recruitment process when requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees