General Manager - Coral Gables

MillerKnoll • Coral Gables, FL

109d

About The Position

As a General Manager at Herman Miller, you will be part of a purpose-driven organization that designs for the good of humankind. Your role will involve providing guidance and education through a demonstration/fit journey, delivering the Herman Miller Client Experience, and coaching your team to achieve the Store Sales Plan. You will strategically maximize Store revenue and manage all aspects of sales and merchandising, including hiring, performance management, and employee relations in partnership with Human Resources and the Regional Manager.

Requirements

• Minimum 3 to 5 years of retail management experience.
• Excellent verbal, written, organizational and interpersonal communication skills, with strong emphasis on listening.
• Demonstrated people management skills and the ability to thrive in a team environment.
• Ability to inspire team to conduct effective demonstrations in a high traffic environment.
• Ability to adhere to high personal performance standards, integrity, business ethics and the desire for continuous improvement.
• Ability to build relationships and trust with direct reports, peers, and Store clientele.
• Financial literacy, business acumen and ability to manage budgetary responsibilities.
• Experience with a POS system and proficiency with MS Office software, web navigation and 3-D rendering programs.
• Able to routinely move objects weighing more than 20 pounds and to understand safety requirements.

Responsibilities

• Hire, develop, lead, and motivate the team through effective performance coaching, feedback and training.
• Foster the Herman Miller Client Experience.
• Engage in performance management on a daily, weekly, and monthly basis.
• Ensure the Studio represents the best in presentation by utilizing visual directives and our standards manual.
• Ensure all Studio operational procedures are followed to maximize profit and manage expense control goals.
• Resolve employee relations issues of sales team members in partnership with HR.
• Deliver Sales Plan.

Benefits

• Competitive base salary.
• Quarterly bonuses.
• Commission on items delivered.
• Comprehensive benefits package including medical, dental and vision insurance.
• Paid holidays.
• Parental leave.
• Green transit subsidy.
• 401k.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Furniture and Related Product Manufacturing
• Number of Employees: 5,001-10,000 employees