General Manager Clanton

MILOS HAMBURGERS • Clanton, AL

97d

About The Position

The position is focused on managing restaurant operations, ensuring adherence to policies and procedures, and overseeing a team of employees. The role requires attention to detail, effective delegation, and strong administrative skills to manage daily operations and employee performance. The manager will be responsible for various administrative tasks, including scheduling, inventory control, and handling customer complaints. Leadership skills are essential for developing team talent and maintaining high customer service standards.

Requirements

• Strong attention to detail and organizational skills.
• Ability to manage and lead a team of 4-15 crew employees.
• Experience in restaurant operations and management.
• Strong problem-solving and decision-making skills.
• Excellent oral communication skills.

Nice To Haves

• Experience in customer service management.
• Knowledge of inventory management systems.
• Previous experience in a fast-paced restaurant environment.

Responsibilities

• Give direction to hourly employees to ensure adherence to policies and procedures.
• Work all positions as scheduled to meet business demands.
• Delegate information-gathering and decision-making to appropriate individuals.
• Establish a course of action for self and others to accomplish specific goals.
• Complete operations checklists on every shift worked.
• Prepare employees' and managers' work schedules.
• Maintain inventory controls and perform product orders.
• Handle employee write-ups and disciplinary actions.
• Conduct interviews and manage the hiring process.
• Document customer complaints and maintain a complaint log.
• Prepare biweekly payroll sheets for all employees.
• Review administrative work performed by assistant managers.
• Conduct security tape reviews to ensure compliance with policies.
• Complete written evaluations for performance of assistant managers and hourly employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager