General Manager, Child Nutrition

Sodexo • Holyoke, MA

82d

About The Position

Sodexo is hiring a General Manager of Food Services for Holyoke Public Schools in Holyoke, MA. This position is eligible for a Sign-on Bonus. The General Manager will play a key role in creating a welcoming, nutritious, and efficient dining experience for students and staff. The ideal candidate is a strong communicator, highly organized, detail-oriented, and skilled at empowering teams. The role involves connecting with a neighboring large K-12 district to innovate strategies aimed at improving the quality, accessibility, and sustainability of the Holyoke Food Service Program, while also positioning personal growth opportunities within the Western Massachusetts region.

Requirements

• Demonstrated leadership in employee engagement, with a strong history of supervisory experience and a collaborative management style.
• Extensive culinary production experience, with a solid understanding of food safety and sanitation compliance standards.
• Proven ability to manage multiple priorities, communicate professionally, and deliver exceptional customer service with passion and consistency.
• Strong organizational skills, with the flexibility to adapt and take on additional responsibilities as needed.
• Working knowledge of Sodexo systems, including Food Management System (FMS) and The Market Connection (TMC), along with proficiency in computer applications and report management.
• Valid driver’s license required.
• Minimum Education Requirement - Associate’s degree with academic major in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business, or a related field.
• Minimum Management Experience - 3 years.
• Minimum Functional Experience - 4 years of relevant school nutrition programs experience.

Responsibilities

• Lead and oversee daily operations, managing both on-site and remote team members to ensure seamless service delivery.
• Deliver exceptional food service experiences that meet the highest standards of quality, safety, and satisfaction.
• Drive financial performance by meeting and exceeding company and client goals through strategic planning and operational efficiency.
• Build and nurture strong relationships with clients, students, and school staff to foster trust and collaboration.
• Develop and execute strategic initiatives that align with Sodexo’s mission and the needs of the school community.
• Cultivate a positive and inclusive work environment that motivates teams and supports professional growth.
• Ensure compliance with Sodexo’s standards and best practices, maintaining excellence in service, safety, and sustainability.

Benefits

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree