General Manager - Burger King

BFS FOODS • Oakland, MD

9h • Onsite

About The Position

The General Manager has overall responsibility for managing daily operations of a single restaurant (10-45 employees) ensuring delivery on the Customer Promise, and ensuring desired restaurant outcomes (i.e., increased sales, profitability, and employee retention). The GM mobilizes the restaurant management team to oversee the financial controls, operations, people development, customer service, and BKC compliance within the restaurant across all shifts. A GM should be able to work long and/or irregular hours, including extra shifts, as needed, for proper functioning of the restaurant.

Requirements

• Must be at least eighteen (18) years of age.
• High school diploma or equivalent, with two (2) years of college or equivalent preferred
• Demonstrated leadership and development skills with a minimum of 2-4 years of excellent performance standards with a BURGER KING® Restaurant or a comparable work record, preferably in a restaurant or in the retail/hospitality industry
• English language proficiency that enables speech expression clarity and proficient reading and verbal comprehension
• Strong math and Windows-based computer literacy.
• The incumbent has completed the following internal certification training programs or is willing to complete them within the timeframe prescribed by BKC, including but not limited to: Basic Foundations Training, Serve Safe® Essentials.

Responsibilities

• Leads Operations Excellence: Directs efficient and accurate preparation and sale of products and preventive maintenance of restaurant facilities for Customer Promise delivery.
• Leads Customer Promise Delivery: Motivates and directs team members to do what it takes to exceed customer expectations with food and friendly service in clean surroundings.
• Builds Team Talent: Provides coaching and feedback to crew and managers on crew stations, BKC products, processes, and policies; leads restaurant management team in recruiting, selecting and retaining effective crew talent.
• Manages Restaurant Profit and Loss: Assumes full responsibility for the restaurant profit and loss management by implementing marketing strategies; following cash control/security procedures; maintaining inventory; managing labor; and applying financial report analysis to enhance restaurant results
• Ensures Restaurant Compliance: Enforces compliance of government regulations, employment law, food safety, Security, operations and policies and procedures relating to all restaurant activities across shifts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED